e-mail problem

  • Thread starter Thread starter validation
  • Start date Start date
V

validation

my girlfriend has new comp with vista installed, she keeps getting doubles
on her e-mail and when she delets them all ; the next day when she checks
her e-mailthey are all there again. we cant figger it out and mail box is
getting pretty full;any help would be greatly appreciated ... thankyou very
much .
 
Is it possible her email account settings in Windows Mail are set to "Leave a
copy of the messages on the server?" or some verbage like that? If so, each
time mail is retrieved, you'll get it again.
 
Is it possible she has also set up two email accounts under Windows Mail
to download from the same account on the server? If so, that could
explain the doubles.
 
Sounds like there may be a stuck email on the server.
Connect to that mail account with your browser, then delete
any old or unwanted emails.
 
thank you for your help ,our problem with our e-mail is fixed now. we are all
very lucky there are people like you out there to help us ; thanks again'.
 
Back
Top