C
CarwashRon
Recently I have been having a problem with e-mail attachments. Even though I
attach files they sometimes do not get through to the receipient.
attach files they sometimes do not get through to the receipient.
B
Brian Tillman [MVP - Outlook]
Make sure you send only in HTML or Plain Text formay. Do not use Rich Text
format as only other Outlook users can decode that format.
C
CarwashRon
It doesn't happen all the time. When it happens the attachments do not even
appear.
appear.
C
CarwashRon
I noticed that when I e-mail attachmetns at home they go through but not at
the office.
the office.
E
Elizabeth
I am having the same problem. I posted this on Nov 7, 2008 subject: sent
attachments not received. This has not been resolved for me either so I will
be anxiously watching your posts.
Elizabeth
attachments not received. This has not been resolved for me either so I will
be anxiously watching your posts.
Elizabeth
S
Sean C.
We're having the same problem, no matter what text format we choose. I can't
find support for this issue anywhere - second day looking for it.
find support for this issue anywhere - second day looking for it.
W
Walt Thatcher
Elizabeth said:
Read Ron's most recent post: the problem only happens when he sends
mail from work, it's fine when he sends from home.
E
Elizabeth
Ditto for me. I just changed my email options to plain text and one
recipient got the attachment, still one did not. It's frustrating!
recipient got the attachment, still one did not. It's frustrating!
C
CarwashRon
I may have stumbled on to the solution. When I send e-mail with attachments
from my office I send them through my on-line service instead of through the
office server. So far I have not lost an attachment yet but I have only done
a few as of this date.
from my office I send them through my on-line service instead of through the
office server. So far I have not lost an attachment yet but I have only done
a few as of this date.
B
Brian Tillman [MVP - Outlook]
Attachments do not appear where? If on the recipient's end and when they're
not using Outlook, then this is exactly the symptom you will see for a Rich
Text format message.
E
Elizabeth
I have finally had success in sending my attachment. I had changed my email
options previously to plain text (default was HTML) but some recipients still
did not receive the attachment. The solution for me which I found elsewhere
in this forum: In the contact folder, I double clicked on my recipients
email address. That brought up an e-mail properties dialogue box. I changed
the internet format to "send Plain Text only" (default was Let Outlook
Decide) for the recipients that did not receive my attachment and that
worked. I had to change each contact individually but what a relief to
finally accomplish sending an attachment!
options previously to plain text (default was HTML) but some recipients still
did not receive the attachment. The solution for me which I found elsewhere
in this forum: In the contact folder, I double clicked on my recipients
email address. That brought up an e-mail properties dialogue box. I changed
the internet format to "send Plain Text only" (default was Let Outlook
Decide) for the recipients that did not receive my attachment and that
worked. I had to change each contact individually but what a relief to
finally accomplish sending an attachment!