Dynex CD/DVD writer-recorder drives in XP: ID Problems

[Guest]

Has anyone experience problems w/new Dynex combo CD/DVD writers in XP (Home
or Pro), especially with Dell systems (Dimension 4300 specifically)???

A client upgraded from the non working original CD-writer to a new Dynex
CD/DVD writer-recorder and drive is NOT recognized by XP Home. Client had
BIOS A02; we upgraded to A06 and drive is still not being recognized by XP
Home. I recommended going to the Dynex website and seeing if they had any
additional info on this inoperability. This is the first time I remember
seeing a problem with a hardware device not being recognized by the O/S.
These drives also do NOT come with any drivers; supposedly PnP
compatible...............

 

[Galen]

In Kevin <[email protected]> had this to say:

My reply is at the bottom of your sent message:

Has anyone experience problems w/new Dynex combo CD/DVD writers in XP
(Home or Pro), especially with Dell systems (Dimension 4300
specifically)???

A client upgraded from the non working original CD-writer to a new
Dynex CD/DVD writer-recorder and drive is NOT recognized by XP Home.
Client had BIOS A02; we upgraded to A06 and drive is still not being
recognized by XP Home. I recommended going to the Dynex website and
seeing if they had any additional info on this inoperability. This
is the first time I remember seeing a problem with a hardware device
not being recognized by the O/S. These drives also do NOT come with
any drivers; supposedly PnP compatible...............

Check in the BIOS, is it recognized there? Try using the autodetect feature
of your BIOS.

Galen

 

[Guest]

The drive is being properly recocnized by the BIOS in the setup program;
client war running Dell A02 revision and BIOS properly recognized the drive,
but WinXP Home would not. In fact, XP Home says no CD/DVD drive is present,
only single HD and floppy. I personally thought that the new BIOS revision
would take care of the problem, but possibly could be a defective drive???

 

[Galen]

In Kevin <[email protected]> had this to say:

My reply is at the bottom of your sent message:

The drive is being properly recocnized by the BIOS in the setup
program; client war running Dell A02 revision and BIOS properly
recognized the drive, but WinXP Home would not. In fact, XP Home
says no CD/DVD drive is present, only single HD and floppy. I
personally thought that the new BIOS revision would take care of the
problem, but possibly could be a defective drive???

It could very well be but have you done the basics? Remove existing drivers
and reboot? Check the registry for upperfilters and lowerfilters and reboot
and let the OS rebuild them if it's required? I'd try those if you haven't
already. If you have and the problem still exists it's time to send it back.

Galen
--

"My mind rebels at stagnation. Give me problems, give me work, give me
the most abstruse cryptogram or the most intricate analysis, and I am
in my own proper atmosphere. I can dispense then with artificial
stimulants. But I abhor the dull routine of existence. I crave for
mental exaltation." -- Sherlock Holmes

 

[Guest]

There were no "Drivers" per se, but the hardware references were removed from
the old CD-ROM that stopped working. The more I think about this, the more I
am convinced the new drive is bad........... Thanks all for your helpful
responses.