DVD-RW drive hardly works!

[Guest]

hey (i hope i posted this in the right discussion group)

i bought myself a laptop that came with a CD/DVD-RW drive, but the problem
is that it only plays half the DVDs i try to play, saying that there is no
disk in the drive and also which, is my main concern is that i cannot put
anything on a DVD-RW disk, because it thinks its a CD, it wont let me write
anyway (CD-RW works fine). ive looked in the device manager and says the
device is working properly ... im at a loss as to why it wont recognise the
disks, let me write on them or play some DVDs ... any suggestions?? ... if
theres anymore info someone needs to help me just ask and i'll tell!!

thanks if anyone can help
peter

 

[Phillip Windell]

Probably a bad drive.

 

[Guest]

what do you mean by that? u mean like its faulty?

Probably a bad drive.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

hey (i hope i posted this in the right discussion group)

i bought myself a laptop that came with a CD/DVD-RW drive, but the problem
is that it only plays half the DVDs i try to play, saying that there is no
disk in the drive and also which, is my main concern is that i cannot put
anything on a DVD-RW disk, because it thinks its a CD, it wont let me write
anyway (CD-RW works fine). ive looked in the device manager and says the
device is working properly ... im at a loss as to why it wont recognise the
disks, let me write on them or play some DVDs ... any suggestions?? ... if
theres anymore info someone needs to help me just ask and i'll tell!!

thanks if anyone can help
peter

 

[Phillip Windell]

Yea.
I've had it happen quite a bit. Usually it is after they have some "miles"
on them, but it still could be the case even with a new once. Who knows how
many wild Semi-Truck or Forklift rides it experienced before you finally
made it to where you bought it.

If you just bought it, then it is under warranty, so take advantage of it
before it expires.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

what do you mean by that? u mean like its faulty?

Probably a bad drive.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

hey (i hope i posted this in the right discussion group)

i bought myself a laptop that came with a CD/DVD-RW drive, but the problem
is that it only plays half the DVDs i try to play, saying that there is no
disk in the drive and also which, is my main concern is that i cannot put
anything on a DVD-RW disk, because it thinks its a CD, it wont let me write
anyway (CD-RW works fine). ive looked in the device manager and says the
device is working properly ... im at a loss as to why it wont

recognise
the

disks, let me write on them or play some DVDs ... any suggestions?? .... if
theres anymore info someone needs to help me just ask and i'll tell!!

thanks if anyone can help
peter

 

[Guest]

yeah your probably right, thanks anyway, now just got to back up all my data
on CD aaah fun!!

cheers

Yea.
I've had it happen quite a bit. Usually it is after they have some "miles"
on them, but it still could be the case even with a new once. Who knows how
many wild Semi-Truck or Forklift rides it experienced before you finally
made it to where you bought it.

If you just bought it, then it is under warranty, so take advantage of it
before it expires.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

what do you mean by that? u mean like its faulty?

Probably a bad drive.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

hey (i hope i posted this in the right discussion group)

i bought myself a laptop that came with a CD/DVD-RW drive, but the problem
is that it only plays half the DVDs i try to play, saying that there is no
disk in the drive and also which, is my main concern is that i cannot put
anything on a DVD-RW disk, because it thinks its a CD, it wont let me
write
anyway (CD-RW works fine). ive looked in the device manager and says the
device is working properly ... im at a loss as to why it wont recognise
the
disks, let me write on them or play some DVDs ... any suggestions?? .... if
theres anymore info someone needs to help me just ask and i'll tell!!

thanks if anyone can help
peter

 

[Michael Solomon \(MS-MVP\)]

Did you install the software that came with the burner. XP has no native
capability to burn DVDs be they RW or R?

What DVDs cannot be played? Are they retail versions or are they disks that
were copied? Films, games, etc. generally have some copy protection that
prevents making copies, hence, they would not be playable.

 

[Guest]

im not aware it came with any software because the drive is built into the
laptop nd it said nothing about it in the instructions, and concerning the
DVDs they are proper DVDs (retail versions)

 

[Michael Solomon \(MS-MVP\)]

I suppose that could be the case. Have you checked all of the material that
came with your laptop, perhaps there's a disk containing Nero or Easy CD or
Easy Media Creator or some other application that supports DVD burning as
this is not supported natively in XP.

If the DVDs that don't play are films, they require a third party
application as well. Again, it surprises me that a computer supplied with a
DVD burner/player would not come with at least some basic software for such
purposes.