DVD Drives Missing

[Anopheles]

Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new identification
through Scan for Hardware Changes and Driver Update but the problem remains.
Following a suggestion generated by Vista, I uninstalled the drive for the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles

 

[Rick Rogers]

Hi,

See: http://support.microsoft.com/kb/894730/en-us and follow the steps there
to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Anopheles]

Thanks, Rick, I'll try it out and let you know.

Many thanks for your assistance.

Anopheles


"Rick Rogers" wrote

 

[Anopheles]

It worked like a charm. Many thanks, Rick.

Thanks, Rick, I'll try it out and let you know.

Many thanks for your assistance.

Anopheles


"Rick Rogers" wrote