DVD Drive Compatibility Suggestions Needed

G

Guest

Good morning!

I'm hoping you good folks can make some suggestions for me regarding DVD
drive compatibility. I subscribed to TechNet last year on DVD and had lots of
trouble reading the disks. I've also had trouble reading disks from other
vendors - all factory burned. My compatibility rate is about 80-90% with two
different LightScribe drives from HP and a Lite-on in a Gateway. All the
disks read on some older read-only players. No trouble reading CD's or movie
DVD's so far - only data.

Please let me know if you've got a recent drive (especially an external USB)
that is providing 100% compatibility with your TechNet subscription. I
changed my subscription to CD so I could read them all, but really would like
to resolve this so I can switch back to DVD.

I'd also be interested in hearing about anyone's experiences reading/writing
DVD's.
 
S

Shenan Stanley

SamSchafer said:
Good morning!

I'm hoping you good folks can make some suggestions for me
regarding DVD drive compatibility. I subscribed to TechNet last
year on DVD and had lots of trouble reading the disks. I've also
had trouble reading disks from other vendors - all factory burned.
My compatibility rate is about 80-90% with two different
LightScribe drives from HP and a Lite-on in a Gateway. All the
disks read on some older read-only players. No trouble reading CD's
or movie DVD's so far - only data.

Please let me know if you've got a recent drive (especially an
external USB) that is providing 100% compatibility with your
TechNet subscription. I changed my subscription to CD so I could
read them all, but really would like to resolve this so I can
switch back to DVD.

I'd also be interested in hearing about anyone's experiences
reading/writing DVD's.
Click to expand...

I have several different DVD drives. Lite-On, Plextor, Sony, BenQ, HP,
etc... None have had trouble with my MSDN subscription DVDs. Plextor
rarely has trouble with anything I put into it. I have to say some of my
older HP drives also show such fortitude and compatibility.

Personally - when I buy now - it's a plextor.
 
K

Ken Zhao [MSFT]

Hello Sam,

Thank you for using newsgroup!

From your post, I suspect your DVD-ROM has some issues to read the TechNet
DVDs. I'd like to provide you with the following articles for reference:
314060: CD-ROM access is missing and messages cite error code 31, code 32,
code 19, code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us

320553: CD-ROM drive or DVD-ROM drive appears to be missing after you
install Windows XP or Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| From: "Shenan Stanley" <[email protected]>
| References: <[email protected]>
| Subject: Re: DVD Drive Compatibility Suggestions Needed
| Date: Mon, 26 Feb 2007 17:39:06 -0600
| Lines: 36
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| X-RFC2646: Format=Flowed; Original
| Message-ID: <#[email protected]>
| Newsgroups: microsoft.public.windowsxp.configuration_manage
| NNTP-Posting-Host: c75-109-210-38.bcstcmta01.clsttx.tl.dh.suddenlink.net
75.109.210.38
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.configuration_manage:1076
| X-Tomcat-NG: microsoft.public.windowsxp.configuration_manage
|
| SamSchafer wrote:
| > Good morning!
| >
| > I'm hoping you good folks can make some suggestions for me
| > regarding DVD drive compatibility. I subscribed to TechNet last
| > year on DVD and had lots of trouble reading the disks. I've also
| > had trouble reading disks from other vendors - all factory burned.
| > My compatibility rate is about 80-90% with two different
| > LightScribe drives from HP and a Lite-on in a Gateway. All the
| > disks read on some older read-only players. No trouble reading CD's
| > or movie DVD's so far - only data.
| >
| > Please let me know if you've got a recent drive (especially an
| > external USB) that is providing 100% compatibility with your
| > TechNet subscription. I changed my subscription to CD so I could
| > read them all, but really would like to resolve this so I can
| > switch back to DVD.
| >
| > I'd also be interested in hearing about anyone's experiences
| > reading/writing DVD's.
|
| I have several different DVD drives. Lite-On, Plextor, Sony, BenQ, HP,
| etc... None have had trouble with my MSDN subscription DVDs. Plextor
| rarely has trouble with anything I put into it. I have to say some of my
| older HP drives also show such fortitude and compatibility.
|
| Personally - when I buy now - it's a plextor.
|
| --
| Shenan Stanley
| MS-MVP
| --
| How To Ask Questions The Smart Way
|
|
|
|
 
G

Guest

Shenan,

Thank you for responding, and thanks for the tip. I've read other good
things about Plextor. I'll post back here in a couple of weeks to let you
know what I find...
 
G

Guest

Ken,

Thank you for responding. I probably should elaborate a little - the problem
is hardware, not OS. I was unable to boot system recovery DVD's, OS
installation DVD's, etc. That rules out OS drivers, Easy CE Creator, etc.
And, it's only certain DVD's. Every one I tried was a factory-burned DVD from
Microsoft or HP. That rules out someone not burning a DVD correctly. Any
other thoughts?
--
Thanks,
Sam Schafer


"Ken Zhao [MSFT]" said:
Hello Sam,

Thank you for using newsgroup!

From your post, I suspect your DVD-ROM has some issues to read the TechNet
DVDs. I'd like to provide you with the following articles for reference:
314060: CD-ROM access is missing and messages cite error code 31, code 32,
code 19, code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us

320553: CD-ROM drive or DVD-ROM drive appears to be missing after you
install Windows XP or Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| From: "Shenan Stanley" <[email protected]>
| References: <[email protected]>
| Subject: Re: DVD Drive Compatibility Suggestions Needed
| Date: Mon, 26 Feb 2007 17:39:06 -0600
| Lines: 36
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| X-RFC2646: Format=Flowed; Original
| Message-ID: <#[email protected]>
| Newsgroups: microsoft.public.windowsxp.configuration_manage
| NNTP-Posting-Host: c75-109-210-38.bcstcmta01.clsttx.tl.dh.suddenlink.net
75.109.210.38
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.configuration_manage:1076
| X-Tomcat-NG: microsoft.public.windowsxp.configuration_manage
|
| SamSchafer wrote:
| > Good morning!
| >
| > I'm hoping you good folks can make some suggestions for me
| > regarding DVD drive compatibility. I subscribed to TechNet last
| > year on DVD and had lots of trouble reading the disks. I've also
| > had trouble reading disks from other vendors - all factory burned.
| > My compatibility rate is about 80-90% with two different
| > LightScribe drives from HP and a Lite-on in a Gateway. All the
| > disks read on some older read-only players. No trouble reading CD's
| > or movie DVD's so far - only data.
| >
| > Please let me know if you've got a recent drive (especially an
| > external USB) that is providing 100% compatibility with your
| > TechNet subscription. I changed my subscription to CD so I could
| > read them all, but really would like to resolve this so I can
| > switch back to DVD.
| >
| > I'd also be interested in hearing about anyone's experiences
| > reading/writing DVD's.
|
| I have several different DVD drives. Lite-On, Plextor, Sony, BenQ, HP,
| etc... None have had trouble with my MSDN subscription DVDs. Plextor
| rarely has trouble with anything I put into it. I have to say some of my
| older HP drives also show such fortitude and compatibility.
|
| Personally - when I buy now - it's a plextor.
|
| --
| Shenan Stanley
| MS-MVP
| --
| How To Ask Questions The Smart Way
|
|
|
|
Click to expand...
 
K

Ken Zhao [MSFT]

Hello Sam,

For the current situation, if you have any updates, please feel free to let
us know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================




--------------------
| Thread-Topic: DVD Drive Compatibility Suggestions Needed
| thread-index: Acdaf5d2LYxLVgVVTpqQrEsLpJ417A==
| X-WBNR-Posting-Host: 155.84.101.2
| From: =?Utf-8?B?U2FtU2NoYWZlcg==?= <[email protected]>
| References: <[email protected]>
<#[email protected]>
| Subject: Re: DVD Drive Compatibility Suggestions Needed
| Date: Tue, 27 Feb 2007 06:57:25 -0800
| Lines: 49
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.windowsxp.configuration_manage
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.configuration_manage:1082
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windowsxp.configuration_manage
|
| Shenan,
|
| Thank you for responding, and thanks for the tip. I've read other good
| things about Plextor. I'll post back here in a couple of weeks to let you
| know what I find...
| --
| Thanks,
| Sam Schafer
|
|
| "Shenan Stanley" wrote:
|
| > SamSchafer wrote:
| > > Good morning!
| > >
| > > I'm hoping you good folks can make some suggestions for me
| > > regarding DVD drive compatibility. I subscribed to TechNet last
| > > year on DVD and had lots of trouble reading the disks. I've also
| > > had trouble reading disks from other vendors - all factory burned.
| > > My compatibility rate is about 80-90% with two different
| > > LightScribe drives from HP and a Lite-on in a Gateway. All the
| > > disks read on some older read-only players. No trouble reading CD's
| > > or movie DVD's so far - only data.
| > >
| > > Please let me know if you've got a recent drive (especially an
| > > external USB) that is providing 100% compatibility with your
| > > TechNet subscription. I changed my subscription to CD so I could
| > > read them all, but really would like to resolve this so I can
| > > switch back to DVD.
| > >
| > > I'd also be interested in hearing about anyone's experiences
| > > reading/writing DVD's.
| >
| > I have several different DVD drives. Lite-On, Plextor, Sony, BenQ, HP,
| > etc... None have had trouble with my MSDN subscription DVDs. Plextor
| > rarely has trouble with anything I put into it. I have to say some of
my
| > older HP drives also show such fortitude and compatibility.
| >
| > Personally - when I buy now - it's a plextor.
| >
| > --
| > Shenan Stanley
| > MS-MVP
| > --
| > How To Ask Questions The Smart Way
| >
| >
| >
| >
|
 
G

Guest

Shenan,

Well, I hunted locally for a Plextor and found none. I checked the major
computer sources in our area - Best Buy, Circuit City, and CompUSA. No one
even had them on their web site. So...

I tried a Memorex drive that got really good compatibilty reviews because I
really don't want to do mail order. Same result.

I'm going to take your advice and get a Plextor. Looks like I'm going to
have to mail order after all. I'll post back here again in a couple of weeks
to let you know how it goes.
 
T

Tom Willett

Look for some great deals at www.newegg.com and their shipping is FAST.
I recently purchased a new Samsung from them, and got it in 2 days. Works
like a charm.
It was OEM, and with shipping, cost about $32.

Tom
| Shenan,
|
| Well, I hunted locally for a Plextor and found none. I checked the major
| computer sources in our area - Best Buy, Circuit City, and CompUSA. No one
| even had them on their web site. So...
|
| I tried a Memorex drive that got really good compatibilty reviews because
I
| really don't want to do mail order. Same result.
|
| I'm going to take your advice and get a Plextor. Looks like I'm going to
| have to mail order after all. I'll post back here again in a couple of
weeks
| to let you know how it goes.
| --
| Thanks,
| Sam Schafer
|
|
| "Shenan Stanley" wrote:
|
| > SamSchafer wrote:
| > > Good morning!
| > >
| > > I'm hoping you good folks can make some suggestions for me
| > > regarding DVD drive compatibility. I subscribed to TechNet last
| > > year on DVD and had lots of trouble reading the disks. I've also
| > > had trouble reading disks from other vendors - all factory burned.
| > > My compatibility rate is about 80-90% with two different
| > > LightScribe drives from HP and a Lite-on in a Gateway. All the
| > > disks read on some older read-only players. No trouble reading CD's
| > > or movie DVD's so far - only data.
| > >
| > > Please let me know if you've got a recent drive (especially an
| > > external USB) that is providing 100% compatibility with your
| > > TechNet subscription. I changed my subscription to CD so I could
| > > read them all, but really would like to resolve this so I can
| > > switch back to DVD.
| > >
| > > I'd also be interested in hearing about anyone's experiences
| > > reading/writing DVD's.
| >
| > I have several different DVD drives. Lite-On, Plextor, Sony, BenQ, HP,
| > etc... None have had trouble with my MSDN subscription DVDs. Plextor
| > rarely has trouble with anything I put into it. I have to say some of
my
| > older HP drives also show such fortitude and compatibility.
| >
| > Personally - when I buy now - it's a plextor.
| >
| > --
| > Shenan Stanley
| > MS-MVP
| > --
| > How To Ask Questions The Smart Way
| >
| >
| >
| >
 
G

Guest

Well, thank you all! I appreciate your participation and suggestions. I will
certainly remember your tips for the future.

Here's what finally happened (short version). I called Plextor, picked a
drive with their guidance. Signed on to newegg.com and found the drive and
price. Before placing the order, wanted to be sure I could get my money back
on the Memorex I'd already bought so I headed to Circuit City.

When I got to Circuit City and told my sales tech what I was about to do, he
said no problem on a refund, but also agreed to take one last shot at filling
the order. He opened a couple of drives so we could try them in the store
with one of my "bad" DVD's. Sony's DRX-830U external drive read the sample
DVD I had with me. I took it home and tried every data DVD in my library. It
read every one. Back in business!

Technology. Ain't it great?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

DVD / DVD+R /DVD-R / DVDRW. Are they all really distinct media formats? 33
DVD-Rom - cyclical redundancy problem? 3
dvd drive reading problem 5
DVD Problem 5
Windows XP Home Edition SP3 DVD drive problem handling DVDs but works with CDs 3
Clue Needed, aka DVD replication woes 8
DVD drive doesn't recognize any media 1
DVD formatted on Vista not seen in XP 4

Top