DVD Drawer won't open

[Bill P]

Hi
I have had an intermittent problem for a few days now but to-day it seems to
have become permanent.
Basically my DVD Writer drawer will not open any more. It started happening
on first boot ; I had to shut down and use a paper clip to open the drawer ;
rebooting would close the drawer and everything would work OK.
Same thing happened this morning but after reboot the drawer still won't
open.
Activity light on the drive is flashing for about 2 minutes during boot and
also when I try to eject drawer then goes out.
Any help would be appreciated.

Windows XP Home SP2

Regards
Bill

 

[Bill P]

Hi
I have had an intermittent problem for a few days now but to-day it seems
to have become permanent.
Basically my DVD Writer drawer will not open any more. It started
happening on first boot ; I had to shut down and use a paper clip to open
the drawer ; rebooting would close the drawer and everything would work
OK.
Same thing happened this morning but after reboot the drawer still won't
open.
Activity light on the drive is flashing for about 2 minutes during boot
and also when I try to eject drawer then goes out.
Any help would be appreciated.

Windows XP Home SP2

Regards
Bill

Here is something else I've tried.
After shutdown and manually opening the drawer, I put CD in and rebooted.
The CD plays OK - ejects OK - closes OK and starts playing again. Strange.
Hope this info helps.
Regards
Bill

 

[Bill P]

Hi
I think I have sorted it . Went into Help & Support and they recommended
uninstalling via Device Manager, which I did and rebooted. Everything seems
to be back to normal. It's a pretty steep learning curve for me but I am
learning.
Thanks for taking the time to read this post.
Regards
Bill


PS I might return!!