DVD/CD-ROM drive won't read discs

[Darren]

I have recently fitted a new graphics card (an NVIDIA
GeForce4 Ti 4200) to my PC and since doing so my DVD/CD-
ROM drive doesn't seem to read any discs.

When I insert a disc it makes a bit of noise and the
green light at the front of the drive comes on and
flashes a bit as I'd normally expect it to, however,
that's it... nothing else happens after that!! When I go
into 'My Computer' the drive is still shown but when I
double-click on it I just get a message saying "Please
insert a disk into drive Q:".

Any ideas how I can solve this??

Thanks,

Darren

 

[Delwin Lee [MSFT]]

This sounds like a hardware problem. One way to try to verify this is to
boot off a bootable CD (such as the Windows XP CD) - this would rule out
software problem.

 

[pt]

try putting any valid data cd in the drive and reboot and
then see if the drive will read any kind of disc (data,
music, etc.)

 

[incognitoshane]

I'm encountering the same problems also. But as for me, it's only DVD's that it won't read. It reads CD's fine. When I inserted a DVD movie, Windows Media Player says I don't have a DVD Decoder. So I even got a Nvidia DVD Decoder, it didn't seem to help. Any ideas?