DVD/CD-ROM code10

[SD DeWitt]

I have removed iTunes but still can not get my DVD/CD-ROM to work.

Still getting code10.

 

[Colin Barnhorst]

Did you reboot after removing iTunes?

 

[SD DeWitt]

Yes
I cleaned out all iTunes stuff I could find on this thing, but I still get
code10

 

[Carlos]

Hi,
Go here:
http://support.microsoft.com/default.aspx/kb/929461
and solve your problem.

Carlos

 

[SD DeWitt]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned
in step 2. You must make sure that you are in the appropriate registry subkey
before modifying the UpperFilters and the LowerFilters values. To verify that
you are in the appropriate registry subkey, make sure that the Default data
value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


It will not let me in to delete the upper or lower filters.

 

[Carlos]

Hi,
Do you mean you cannot start regedit?
What error message are you reading?
Try logging in as Administrator or running regedit.exe as Administrator.
Carlos

 

[SD DeWitt]

No, I mean it will not let me in to the The upper and lower filters on
regedit.

access denied.

 

[SD DeWitt]

It says: Properties cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.

 

[Colin Barnhorst]

Are you accessing as Administrator?

It says: Properties cannot be opened.
An error is preventing this key from being opened.
Details: Access is denied.

 

[SD DeWitt]

YES!

Are you accessing as Administrator?

 

[SD DeWitt]

Still have DVD/CD ROM code10!!!!!!

any help???

YES!