DVD and CD not behaving normally

[Roy Laws]

Problem similar to others, but with variation: When I insert either a DVD or
a CD, the drive scans the disk for a while then requests "insert a disk" to
burn the files. It seems to be defaulting to a copy and burn mode. When I
try to "explore" either type of disk, I get an eject and a message asking me
to "insert a disk". I am totally unable to install anything from this point,
as both the DVD and CD refuse to recognize a disk for either exploring or
autorun or any other function. This includes the original disks for MS
Office, and any other software. Vista Ultimate seems to be working in other
respects, I am simply stuck with an operating system and no way to add my
applications.

 

[Rick Rogers]

Hi,

Click start and type "autoplay" and hit <enter>. Try changing the disk
settings here.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Roy Laws]

I have tried setting the various autoplay options, nothing seems to change.
It's as if that page is not connected with anything. I suspect this was a
recent upgrade from MS that caused this. It was working fine up until about
a week ago. Another computer in my household (which has auto updates turned
off!) does not seem to be affected.

Have tried holding shift key when clicking on explore, etc. Tried that
tweaks to registry suggested by others, but found that the entries they
wanted to tweak did not exist in my registry. I did delete the secondary ATA
IDE entry, which caused a rebuild of the drivers, and thought I might have
stumbled on the fix, but it had no result after all was said and done. I
still have a non-functional DVD and CD which try to copy and burn every disk
I insert.