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I have been having some issues with Windows XP lately (SP2 with all
updates installed). At shutdown, when it gets to the "Windows is
shutting down" screen, it often just sits there without completely
turning off. I can tolerate that, and would just power down manually.
But yesterday, at startup, the machine froze after the Windows screen -
just a black screen forever. I hit reset, and it asked me if I wanted
to try the last known good configuration, and that does the exact same
thing.
I have a second boot drive, so I went in and ran a chkdsk /f on the
problem drive, and also did a full virus scan, and neither revealed any
issues.
What would you suggest as the proper course of troubleshooting from
here?
Thank you very much, in advance!
updates installed). At shutdown, when it gets to the "Windows is
shutting down" screen, it often just sits there without completely
turning off. I can tolerate that, and would just power down manually.
But yesterday, at startup, the machine froze after the Windows screen -
just a black screen forever. I hit reset, and it asked me if I wanted
to try the last known good configuration, and that does the exact same
thing.
I have a second boot drive, so I went in and ran a chkdsk /f on the
problem drive, and also did a full virus scan, and neither revealed any
issues.
What would you suggest as the proper course of troubleshooting from
here?
Thank you very much, in advance!