Duplicate Personal Folders Outlook 2003

[Bill Smith]

Hi,

I'm trying to recover from replacing a M/Board & HDD.
Trying to get software running again is causing some
headaches. I have copied the previous "PST" file into the
new directory. All seemed to be going well, now after re-
opening Outlook, I have duplicate Personal Folders.
Functionality wise, Outlook works and I could live with
it, but I link to ACT!, and ACT! does not like seeing two
Personal Folders. Does anyone know how to remove the
duplicate, or is there a better way to have recovered the
data? I tried importng, but there was no option to import
Outlook into Outlook. Any help would be greatly
appreciated.

Thanks

Anthony

 

[AndreasRoeder]

Hi Bil,

please read this article
http://support.microsoft.com/?kbid=278940

 

[Jocelyn Fiorello [MVP - Outlook]]

For Outlook 2003, it would actually be easier just to create a new mail
profile and delete the old one -- this solves the duplicate problem and the
user doesn't have to edit the registry.

--
Jocelyn Fiorello
MVP - Outlook

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