Duplicate Mailbox in Outlook 2003

P

Phil

I am running Outlook 2003 on a Windows XP SP2 machine. Outlook is configured
to connect to an Exchange 2003 server. Under the "All Mail Folders" in
Outlook 2003, it lists my mailbox twice - one with the Outlook Today icon
and one with the Personal Folder icon (even though it is not a personal
folder). Clicking on either one displays the exact same contents and
folders. I tried going into the email account options to see if I can
remove the duplicate account but there is only one Exchange account is
listed. I am not running Outlook in cached mode. I do have a PPC I sync with
and also have some personal folders setup as well. How do I get rid of the
duplicate mailbox listing?
 
R

Roady [MVP]

Create a new profile (do not copy it);
Control Panel-> Mail-> button Show Profiles

To access your current pst-file in the new profile;
File-> Open-> Outlook Data File...

To set it as the default delivery location;
Tools-> E-mail Accounts...-> button Next-> use the dropdownlist below

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 

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