Duplicate Email

[Aaron-McLeod]

Using Outlook 2002, with all available updates, included Office XP
Professional in our organization. All PC's running either Windows 2000
Professional or Windows XP Professional. We are using POP3 and are not
leaving copies of messages on server.

At first, it was just one user, but now at least 3 users are having this
problem. It does not happen with every incoming email. They will receive
the same identical email up to 7 times, then it stops coming. It happens
with email from users within our organization as well as from users outside
our organization/with other organizations.

I've tried uninstalling Symantec Corporate 10.0.0, no diffrence, still
occasional duplicates/triplicates and so on.

Any ideas?

Thank you in advance.

ab

 

[Milly Staples [MVP - Outlook]]

Have you unchecked the option to scan emails? Have you read this:
http://support.microsoft.com/kb/885870/en-us

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Aaron-McLeod asked:

| Using Outlook 2002, with all available updates, included Office XP
| Professional in our organization. All PC's running either Windows
| 2000 Professional or Windows XP Professional. We are using POP3 and
| are not leaving copies of messages on server.
|
| At first, it was just one user, but now at least 3 users are having
| this problem. It does not happen with every incoming email. They
| will receive the same identical email up to 7 times, then it stops
| coming. It happens with email from users within our organization as
| well as from users outside our organization/with other organizations.
|
| I've tried uninstalling Symantec Corporate 10.0.0, no diffrence, still
| occasional duplicates/triplicates and so on.
|
| Any ideas?
|
| Thank you in advance.
|
| ab