DSL Modem hanging after resuming computer from standbye mode

N

NJITGS

It seems that my modem is hanging when I resume my computer from standbye
mode, I am not able to send/receive Outlook email or go to web pages for a
short time after resuming from standbye mode.

Recenly I did a destructive restore of my computer because of this and some
other issues and for a couple weeks after the DR there was no problem with
it, I would be able to wake my computer from standbye mode and have instant
access to the internet. Now I have to wait until the modem is ready before
I attempt to do anything that requires the internet.

My modem is a Westell 6100 DSL modem and it is connected with and ehternet
cable so there is no setup required by me, as soon as I plug the ehternet
cable into the back of my pc Windows automatically detects the DSL signal
and configures the appropriate settings.

My operating system is Windows XP Home Edition SP II

Among the measures I have taken to resolve this:

Uninstalled and reinstalled the Network Adapter via the Device Manager

Physically uninstalled and reinstalled the hardware (modem)

Ran Anti-Virus Utilities and Spyweare Removal, ran all computer utilities,
i.e. Disk Cleanup, Disk Defragmenter, System File Checker etc

Unchecked the option to Allow Computer To Turn Modem Off to save power
option in it's power managemnent

Thanks

Elaine Beauxrauxgard-Weiderhoff
 
G

Guest

a suggestion only click start open run and type cmd enter when the screen
opens type ipconfig/all press enter or if that does not help enter
ipconfig/flushdns then ipconfig/renew - it should help if not a mvp will no
doubt give you a answer
 
N

NJITGS

OK, I did it, but nothing seemed to change. We'll have to see what happens
next time I resume from standbye mode.

Elaine
 
N

NJITGS

Well sorry now that I have to report that the resolution provided by
williameric did not fix the issue with my dsl modem hanging when I resume my
computer from standbye mode. If anyone else has a tangible solution I'm
open for it, this having to wait for my modem to initialize is the pits!

Again, thanks...

Elaine B-W
 
N

NJITGS

OK, I reconfigured the network as instructed in williameric's reply but the
problem of my modem hanging when I resume my computer from standbye mode
still persists.

Elaine B-W
 
N

NJITGS

In attempting to use my Remote Desktop I had to change my hardware settings
in the device manager to "allow the computer to turn modem off to save
power". Just below that there is another chek box that gives me the option
to "allow the modem to bring the computer out of standbye mode", then just
below that I am given a waring informing me that "allowing the modem to
bring the computer out of standbye mode will cause it to periodically wake
to refresh it's network state"

Therefore it is my assumption that the reason my modem seems to hang when I
resume from standbye mode is because I have neither of these options
selected (checked) so the network state is not being refreshed so in
retrospect this must be why when I resume from standye mode I have to waite
for refreshment of the netword to reinitialize my modem?

If that's the case than why didn't this this happen until about two weeks
after I did the desctructive restore of my computer?

Elaine B-W
 

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