driver updates and SP!

[Ruth]

I have a Toshiba laptop with Vista. Before I engage with Toshiba tech
support, I would like to see if anyone here has had this issue and how it
was resolved.
I keep having blue screens with various messages and when I investigate, it
appears that SP1 will solve the issues of the blue screens. I have not been
offered SP1 in Windows Update. The only update being offerend is an optional
one for Vista64. I have no idea why it wants me to install that update, I
have Vista 32, so I hid that update.
I looked at the following link to try to figure out what is causing me not
to be offered SP1 http://support.microsoft.com/kb/948343
I have one of the drivers that is supposed to be causing the issue of not
being offered SP1. The driver is a display driver, Igdkmd32.sys and I have
the most recent version Toshiba offers for that driver. However, that most
recent version is included in the range of versions that MS says is a
problem.

Would it be a good idea to download the whole SP1 package and install it or
should I keep hunting for a newer version of the driver?

Thanks in advance

 

[DL]

You should visit Tosh support

 

[Ruth]

DL
In reading my post you should have noticed that I have visited Toshiba
support, which is how I learned that they don't offer a more recent version
than what I already have.
In fact I got that version from Toshiba support. I am looking for someone
here who might have come across this issue.

Ruth

 

[Cuiz']

you should download the SP1 and install it.

 

[+Bob+]

DL
In reading my post you should have noticed that I have visited Toshiba
support, which is how I learned that they don't offer a more recent version
than what I already have.
In fact I got that version from Toshiba support. I am looking for someone
here who might have come across this issue.

Ruth

Toshiba support can be very lame sometimes. I once spent 10 minutes
trying to explain to a support dweeb why I couldn't install a BIOS
update that only came in "generate a floppy and install" format on a
laptop without a floppy dive. He never quite got it. Sometimes just
hanging up and calling back gets you a more qualified dweeb.

Look for the system administrator (downloadable) version of SP1 at the
MS site. Download the complete pack it and manually install.