driver stopped respondind

[Guest]

l have a toshiba laptop windows xp home edition,and for the last few weeks
it,s been causing me problems.l could be working away on it and the screen
just stps working and goes into large letters and the colours are blurred.The
words Driver stopped respondingis shown.Then it says"The ati2dvag" driver has
stopped working normally,save your work and reboot the system to restore full
display funtionality. The next time you reboot the machine a dialog will be
displayed giving you a chance to upload data about this failure to
microsoft.This is happening quite often now,whats wrong.l have noticed also
that it takes ages to get onto any website, and l,m on broadband.Come on you
computer experts help me sort this out please,l,m pulling my hair .thank you
in advance.

 

[HeeroYuy]

l have a toshiba laptop windows xp home edition,and for the last few weeks
it,s been causing me problems.l could be working away on it and the screen
just stps working and goes into large letters and the colours are
blurred.The
words Driver stopped respondingis shown.Then it says"The ati2dvag" driver
has
stopped working normally,save your work and reboot the system to restore
full
display funtionality. The next time you reboot the machine a dialog will
be
displayed giving you a chance to upload data about this failure to
microsoft.This is happening quite often now,whats wrong.l have noticed
also
that it takes ages to get onto any website, and l,m on broadband.Come on
you
computer experts help me sort this out please,l,m pulling my hair .thank
you
in advance.

Get an anti-virus program, a firewall, and Anti-Spyware software, boot into
safe mode and scan for viruses and spyware.

 

[Guest]

hi, thanks for that info.l have a firewall and anti-spyware program,l,ve
scanned it and nothing was found.

 

[HeeroYuy]

hi, thanks for that info.l have a firewall and anti-spyware program,l,ve
scanned it and nothing was found.

I assume you also have an anti-virus programand have run that as well. First
off, I would suggest backing up your data that's critical to what you do.
Then, go to Toshiba's web site and see if they have updated drivers for your
laptop. When drivers go corrupt, the effect is sometimes unpredictable.
Then, if that doesn't work, run System Restore to a point before you had
this problem. If that doesn't work, see if you can do a repair install of
Windows XP. If that's not possible (and this is why I told you to back up
your critical data) reformat your hard drive and reinstall Windows.

 

[Guest]

the ati2dvag.dll file is in my \windows\system32 folder.

you might be able to get backup copy from \WINDOWS\ServicePackFiles

 

[Guest]

hi and thanks for the info,but l,v basic knowledge of computers. Someone
suggested boot into safe mode and scan for viruses, but how do l do this.Then
someone said the ati2dvag.dll file is in my windows\system32folder, how would
l get a backup, where is \windows\servicepackfiles.Please give me
instructions as simple as possible. thanks

 

[Guest]

To boot into Safe Mode, you press F8 several times before Windows logo.
Should go to a menu. select "Safe Mode".

Run your antivirus program. I don't think yo have virus. Can't believe it
would only affect one file.

Copy ati2dvag.dll from C:\WINDOWS\ServicePackFiles\i386 to
C:\windows\system32 if prompts to replace file, select yes.

If you don't have file, you will have to go to Toshiba Website and download
video driver or video driver may be on your Toshiba driver CD ( at least I
hope you have one). If download from web site, save file and then dbl click
it to run setup program.

Toshiba driver cd should have some driver setup menu. just put cd in cd
drive. it may auto start or use My computer/Explorer to access drive and
select and then dbl click "setup" file/icon.

 

[Guest]

thanks dixonian69,just cannot find this service pack files and when l do
still confused about what to do.l,m sorry to bother you but l do find fault
finding hard.Anyway thank you for your response.

 

[Guest]

As far as the Safe Mode part, I don't think I can explain any better. When
booting up, immediately start tapping the F8 key repeatedly. It should go to
a menu where you should chose "Safe Mode". Windows should start with a little
different appearance.
You can run programs (like Anti-virus) just like regular Windows.

The copy thing i didn't explain real well.
from start menu, select run, then type: cmd press enter
(Start>Run>cmd)
At command prompt type: Copy C:\WINDOWS\ServicePackFiles\i386\ati2dvag.dll
C:\windows\system32
Since this text wraps, there is a space in bet. the "l" and "C" in the
command. this is all one line. then press enter.
if prompted to replace existing file, click "yes".

If the file doesn't copy, then maybe it doesn't exist. Then you will have to
get complete driver for video from website or a recovery cd.

If your unfamiliar with this procedure, you should try to get a friend or
someone else that has a little more experience to do this for you.

If replacing the file or complete driver file, doesn't fix the problem then
maybe there is something wrong with the display itself which on a laptop,
it's time to replace.