Driver problem

[Alex]

Hey I have a cam that used to work fine, but since
restarting my pc from scratch everytime I try to instal
it my pc crashes after switching for a second to a blue
screen with white writting. (no time to read it before my
pc goes off)

when I send an error report it says that the problem is
unknown but is probably caused by the driver.

Before managing to eventually instal the cameras driver I
had to try to manually instal it, and was told there were
no USB ports available, even though I have 4. Now that
the driver is installed every time I boot windows I am
told that new hardwear has been found, but when I try to
instal it the crashing happens. There are no driver
updates for my cam, and as I said it has worked perfectly
before. Any ideas?

Thanks for any help anyone could give me
Al

 

[Cher]

You may need to do the reinstall of the OS again.
Sometimes things happen - better known as shit.

Do it clean - I never trust a repair.

 

[Andrew E]

The cam mfg.would help.
Try going to ADM.,event viewer,chk the events for errors,
warnings,leading up to the crash.Usually,if you uninstall
all for the cam,add/remove,then also in device mgr.,resta
rt computer,back on desktop,go to windows update,if its
xp compatable update will install it for you.