Drive or Network Connection Unavailable

[Thomas M]

Word 2000

I have a user that who is getting the following message each time that she
starts Word.

"The drive or network connection that the shortcut 'Shortcut to
ALSBJulyTIME_FORM.lnk" refers to is unavailable. Make sure that the disk is
properly inserted or the network resource is available, and then try again."

I am unable to find a shortcut on her machine by that name, and a quick
search of the registry did not turn up anything either. The fact that this
message only appears when she is opening Word makes me think that it is
being caused by a template that is loading, or maybe by a toolbar within
Word, or even a macro that is running when Word opens, but thus far I have
been unable to find the source of the problem. I tried deleting Normal.dot
so that a new one would be created, and I removed all the templates from the
Word startup folder, but the error message persists.

Does anyone know what is causing this error, or have suggestions for
additional things that I have not tried?

Thanks for any help that you can offer.

--Tom

 

[Thomas M]

I solved the problem. I opened Word and went to Tools > Options > File
Locations, and noted the Startup folder for Word. I then checked that
folder and found the shortcut called "Shortcut to
ALSBJulyTIME_FORM.lnk". I deleted that file, and the problem was fixed.

However, I'm still a little fuzzy on why this problem occurred. Does Word
attempt to open shortcut files that are in the Startup folder?

--Tom