Downloading updates

[Kathie M. Thomas]

I'm trying to download updates for my Windows 2000. But I get this message:

The following items failed to install. To try installing them again, click
Review and install updates, and then click Install Now again.

I've tried several times, checked the Internet Options and cannot find a
reason why they won't install. Has anyone any ideas please?

Kathie

 

[Guest]

Kathy,
I have recently have had the same problem with the Updates, but my message is reading as a techencle problem and that I was to call my Internet Provider. I am not sure if they can help you or not but I was given a number to the Microsoft Office and told that I should call them directly. I do hope that I have helped you a little.

 

[Frank Saunders, MS-MVP]

I'm trying to download updates for my Windows 2000. But I get this
message:

The following items failed to install. To try installing them again,
click Review and install updates, and then click Install Now again.

I've tried several times, checked the Internet Options and cannot
find a reason why they won't install. Has anyone any ideas please?

Kathie

Windows Update Fails:
Disable your anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Frank Saunders, MS-MVP, IE/OE
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