Downloaded new update for Office xp professional now my Norton's is having probs

D

DM Browning

I downloaded the update for Office xp professional and
now my outlook doesnt want to close sometimes and I have
Norton Internet Professional and it has to access my
address book to verify the addresses of senders and to
add to the blocked list I need to have Norton allowed all
the time because I have to give permission each time now
when I add a new spammers to my list HELP!!!! It was
working fine until I updated!!
 
L

Lanwench [MVP - Exchange]

Search microsoft.public.outlook recent posts - there are a lot of known
issues with SP3 and add-ins not working properly.

From a post by Diane Poremsky dated 3/13 in that group:

"Outlook 2002 SP3 adds additional properties to the list of those that are
affected by the security features. As a result, one of your add-ins needs
updated to the latest version - antispam add-ins are a common cause
although others are affected by the changes as well. Many add-ins were
updated following the release of Outlook 2003 and should work with SP3, if
not you'll need to contact the vendor for a newer version.
http://www.slipstick.com/outlook/ol2002sp3.htm#problems contains a list of
applications that are known to trigger the warning. Others may trigger it as
well.

"To learn how to program around the new properties (which is needed for the
macros to work with OL2003 too) see http://www.outlookcode.com/d/sec.htm

"IHateSpam released an update by 6PM Thursday - look for links on their
support page. Cloudmark is working on an update - Norton will have an update
available soon too. Newsgator has an update ready...."
 
D

Deb

There are a number of us with the same problem after
installing SP3 for Office. I too use Norton and have the
same exact problem you do. Additionally, my PalmPilot
won't snyc correctly anymore because of the same "access"
issue. From what I've been told here, Microsoft is "aware
of the problem" but apparently there's no solution as of
yet.

Someone suggested shutting off Word as the e-mail editor
for now as that is what is triggering the "access" issue.

Hopefully, MS will post something prominently on their
web site about this and what they are doing to fix
things. I am sure this is affecting anyone who uses
Outlook and Norton as well as other anti-spam programs.

I've been told to stay tuned here to see what is
resolved. Others may have more helpful suggestions.
 
L

Lanwench [MVP - Exchange]

Deb said:
There are a number of us with the same problem after
installing SP3 for Office. I too use Norton and have the
same exact problem you do. Additionally, my PalmPilot
won't snyc correctly anymore because of the same "access"
issue.

What version of the Palm software/Hotsync are you using? I haven't seen any
problems with that and I have OLXP SP3. You may need to download the latest
version from www.palm.com

From what I've been told here, Microsoft is "aware
 
D

Diane Poremsky

Which software do you have? Someone posted that Palm's Hotsync v4.1.0 causes
the warning.
 
L

Lanwench [MVP - Exchange]

Hmm - just checked, thought I was using the latest version but I seem to be
Which software do you have? Someone posted that Palm's Hotsync v4.1.0
causes the warning.


"Lanwench [MVP - Exchange]"
What version of the Palm software/Hotsync are you using? I haven't
seen any
problems with that and I have OLXP SP3. You may need to download the
latest
version from www.palm.com
 

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