download of emails

[marshman]

My Windows mail has stopped downloading,It is stuck on 7 of 27 and goes no
further,the amount of emails is rising all the time but windows will not let
them through

 

[Gary VanderMolen]

That typically indicates a 'stuck' email on the server.
Log in via webmail (using your browser), sort the messages there by date,
delete all the older ones you already have downloaded, plus one more.
Try Windows Mail again.

 

[Sam Hobbs]

Do you know how to use the online interface to your email? Most providers of
email services (such as your ISP) have an online interface to your email.
You can go into there and delete the messages that you have already
received. Hopefully the seventh message is the one that is a problem. You
can try looking at the message there and then delete it, or just delete it.

Windows Mail should not have that problem, but there might be something
wrong with the message. Windows Mail should not get stuck but since it does,
try to get rid of the message causing the problem.

The problem might be caused by your antivirus software. If the problem
occurs again later, then consider the possibility that it is your antivirus
software. The experts that help here will advise you to turn off email
scanning by your AV software if it is on.