Double Entries From Moving pst Folder?

J

John Gregory

I've been engrossed in finding my Outlook Address Book after reformatting
and reinstalling everything. (See "Contacts vs Address Book -2002). I'm
actually running 2000, not 2002. I just discovered - quite by accident -
that what appeared to be my problem has suddenly been resolved by moving my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from programs plus
my data into one folder then simply scheduling that one large folder for
frequent, automatic backup. Everything LOOKED good until I discovered that
although Outlook displayed my Contacts, there was no Outlook Address Book.
After numerous suggestions from a very patient Russ Valentine, I resigned
myself to simply accepting what I had and moving on... until I attempted to
adjust a reoccurring reminder and got a message saying that it was trying to
find my pst file in the original location. Fearing I'd not be able to make
similar adjustments if necessary with other records, I moved the pst file.
My records were found but what's more... I got my Outlook Address Book back
as well. (right click the Contacts folder in the Contacts List then
Properties>Outlook Address Book).

It seems with every gain somewhere, I loose a little ground elsewhere. Now
when I type an entry in the box next to the Address Book icon on the control
panel, I find TWO identical listings for every record. Joe Schmoe followed
by Joe Schmoe followed by Fred Smyth then Fred Smyth. Key Riced!

Q1) How do I fix THIS now?

All was not well with getting those records back, however. Although I can
pull up a recurring record now, when I attempt to close it, I get a message
saying "The reminder for (name) will not appear because the item is not in
your Calendar or Task folder." ... and I have no alternative but to answer
"Yes" that this is "OK". I'm given no options if I answer "No."

When I just back to the Calendar, however... there is the reminder. Unlike
my "old" problem where I didn't see it but Outlook apparent did... to a
point, this time I see it but Outlook doesn't.Go figure!

Q2) Does anyone have the slightest idea of what's happening here and how to
fix it?
 
R

Russ Valentine [MVP-Outlook]

I must have missed the part where you told me the problem only appeared
after you moved your PST. First, check to make sure you haven't ended up
with more than one set of Personal Folders in your Outlook Profile (View >
Folder List).
I'm afraid this is going to require a reg hack to fix because your current
Profile is now referencing what it thinks are two different PST files.
Remember I told you that IMO does not behave well? This is another example.
 
J

John Gregory

I must have missed the part where you told me the problem only appeared
after you moved your PST<<

I may not have, Russ. According to MS documents, dragging to a new location
is possible. No warning were given. I'm still not sure the move had anything
to do with it because I've got something else to report; I lost access to
the Outlook Address Book again. When I initially posted this thread, I had
was able to put a check in the box to "Show this folder as an address book."
I pulled up a few records, buzzed around a bit, the noticed that not only
did I have double records in the Contacts window whenever I pulled up a
record but I also showed TWO Contact folders in the folder list of the
Address Book window (when I click the address book icon on the Outlook
control panel).

Q1) Can I get some advise in removing it please? The second folder appeared
after I moved the pst file back to its original location. I noticed the icon
preceding it was a picture of a book like that on the control panel. What
appeared before that (actually is still there) was a picture of a folder.
a) When I see such things in the future with MS, can I assume it's an
indication that SOMETHING is missing somewhere?
b) There is no second Contact folder appearing in the Outlook Folder
List; just one. The second folder only appears in the folder list of the
address book. Should I simply delete the 1st one (the one with the folder
icon rather than the one with the book icon? There are three subfolders
under these two Contact folders in the address book. Both are identical...
including the icons of people (caricatures). These subfolder contain the
only three distribution lists I have... one of which was made AFTER my
reformat when the folder was in a location other than in the WINDOWS
directory.


Russ Valentine said:
I must have missed the part where you told me the problem only appeared
after you moved your PST. First, check to make sure you haven't ended up
with more than one set of Personal Folders in your Outlook Profile (View >
Folder List).
I'm afraid this is going to require a reg hack to fix because your current
Profile is now referencing what it thinks are two different PST files.
Remember I told you that IMO does not behave well? This is another example.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
I've been engrossed in finding my Outlook Address Book after reformatting
and reinstalling everything. (See "Contacts vs Address Book -2002). I'm
actually running 2000, not 2002. I just discovered - quite by accident -
that what appeared to be my problem has suddenly been resolved by moving my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from programs plus
my data into one folder then simply scheduling that one large folder for
frequent, automatic backup. Everything LOOKED good until I discovered that
although Outlook displayed my Contacts, there was no Outlook Address Book.
After numerous suggestions from a very patient Russ Valentine, I resigned
myself to simply accepting what I had and moving on... until I attempted to
adjust a reoccurring reminder and got a message saying that it was
trying
to
find my pst file in the original location. Fearing I'd not be able to make
similar adjustments if necessary with other records, I moved the pst file.
My records were found but what's more... I got my Outlook Address Book back
as well. (right click the Contacts folder in the Contacts List then
Properties>Outlook Address Book).

It seems with every gain somewhere, I loose a little ground elsewhere. Now
when I type an entry in the box next to the Address Book icon on the control
panel, I find TWO identical listings for every record. Joe Schmoe followed
by Joe Schmoe followed by Fred Smyth then Fred Smyth. Key Riced!

Q1) How do I fix THIS now?

All was not well with getting those records back, however. Although I can
pull up a recurring record now, when I attempt to close it, I get a message
saying "The reminder for (name) will not appear because the item is not in
your Calendar or Task folder." ... and I have no alternative but to answer
"Yes" that this is "OK". I'm given no options if I answer "No."

When I just back to the Calendar, however... there is the reminder. Unlike
my "old" problem where I didn't see it but Outlook apparent did... to a
point, this time I see it but Outlook doesn't.Go figure!

Q2) Does anyone have the slightest idea of what's happening here and how to
fix it?
 
R

Russ Valentine [MVP-Outlook]

I can't keep track of what you're seeing where or just what you've dragged
where and when. You must have gotten a warning when you moved your PST. You
didn't do this dragging with Outlook open did you? What exactly do you see
in View > Folder List now?
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
after you moved your PST<<

I may not have, Russ. According to MS documents, dragging to a new location
is possible. No warning were given. I'm still not sure the move had anything
to do with it because I've got something else to report; I lost access to
the Outlook Address Book again. When I initially posted this thread, I had
was able to put a check in the box to "Show this folder as an address book."
I pulled up a few records, buzzed around a bit, the noticed that not only
did I have double records in the Contacts window whenever I pulled up a
record but I also showed TWO Contact folders in the folder list of the
Address Book window (when I click the address book icon on the Outlook
control panel).

Q1) Can I get some advise in removing it please? The second folder appeared
after I moved the pst file back to its original location. I noticed the icon
preceding it was a picture of a book like that on the control panel. What
appeared before that (actually is still there) was a picture of a folder.
a) When I see such things in the future with MS, can I assume it's an
indication that SOMETHING is missing somewhere?
b) There is no second Contact folder appearing in the Outlook Folder
List; just one. The second folder only appears in the folder list of the
address book. Should I simply delete the 1st one (the one with the folder
icon rather than the one with the book icon? There are three subfolders
under these two Contact folders in the address book. Both are identical...
including the icons of people (caricatures). These subfolder contain the
only three distribution lists I have... one of which was made AFTER my
reformat when the folder was in a location other than in the WINDOWS
directory.


Russ Valentine said:
I must have missed the part where you told me the problem only appeared
after you moved your PST. First, check to make sure you haven't ended up
with more than one set of Personal Folders in your Outlook Profile (View
Folder List).
I'm afraid this is going to require a reg hack to fix because your current
Profile is now referencing what it thinks are two different PST files.
Remember I told you that IMO does not behave well? This is another example.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
I've been engrossed in finding my Outlook Address Book after reformatting
and reinstalling everything. (See "Contacts vs Address Book -2002). I'm
actually running 2000, not 2002. I just discovered - quite by accident -
that what appeared to be my problem has suddenly been resolved by
moving
my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from programs plus
my data into one folder then simply scheduling that one large folder for
frequent, automatic backup. Everything LOOKED good until I discovered that
although Outlook displayed my Contacts, there was no Outlook Address Book.
After numerous suggestions from a very patient Russ Valentine, I resigned
myself to simply accepting what I had and moving on... until I
attempted
to
adjust a reoccurring reminder and got a message saying that it was
trying
to
find my pst file in the original location. Fearing I'd not be able to make
similar adjustments if necessary with other records, I moved the pst file.
My records were found but what's more... I got my Outlook Address Book back
as well. (right click the Contacts folder in the Contacts List then
Properties>Outlook Address Book).

It seems with every gain somewhere, I loose a little ground elsewhere. Now
when I type an entry in the box next to the Address Book icon on the control
panel, I find TWO identical listings for every record. Joe Schmoe followed
by Joe Schmoe followed by Fred Smyth then Fred Smyth. Key Riced!

Q1) How do I fix THIS now?

All was not well with getting those records back, however. Although I can
pull up a recurring record now, when I attempt to close it, I get a message
saying "The reminder for (name) will not appear because the item is
not
in how
to
 
J

John Gregory

I didn't get a warning when I moved the folder after reformatting because I
read some instruction I was given earlier. The move was made with Outlook
and Outlook Express closed. I did, of course, get a message when I opened
Outlook for the first time after the move. The program was looking for the
pst file and I complied by pointing it to the new location. Everything
seemed to flow smoothly.

Now in the View>Folder List I see the following (I've numbered the outline
to ensure proper positioning since I don't know how the message will format
when displayed in the forum):
I) Personal Folders
A) Calendar
B) Contacts
C) Deleted Items
D) Drafts
E) Inbox
1 through 9) Folders designed to catch mail channeled by filter
rules all created from Rules Wizard.
F) Infected
G) Journal
H) Notes
1 through 21) Folders to retain assorted items of interest generally
related to email and web sites.
I) Outbox
J) Outlook Express Calendar
K) Outlook Express Contacts
L) Outlook Express Journal
M) Outlook Express Notes
N) Outlook Express Tasks
O) Reference Items
1 through 25) Folders for long-term pretension of selected email and
web sites used for ready-reference.
P) Sent Items
Q) Stock Club (This was a folder created for use with NetMeeting which I
HAVEN'T reinstalled yet ...and may not.)
R) Tasks

And that it! :)

Looking for the same info in the Address Book window:
I) Contacts (Has the open book type icon. This set of folders appeared AFTER
I moved the pst back to its original position.)
A) Government Subscriptions
B) List - Email Exceptions - People
C) Stock Club - MAI
II) Contacts (Has a folder as an icon. This was the way it appeared when the
pst file was moved elsewhere. It remained when I mover the folders back to
their original positions.)
A through C) same as for I A through C above.



Russ Valentine said:
I can't keep track of what you're seeing where or just what you've dragged
where and when. You must have gotten a warning when you moved your PST. You
didn't do this dragging with Outlook open did you? What exactly do you see
in View > Folder List now?
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
appeared
after you moved your PST<<

I may not have, Russ. According to MS documents, dragging to a new location
is possible. No warning were given. I'm still not sure the move had anything
to do with it because I've got something else to report; I lost access to
the Outlook Address Book again. When I initially posted this thread, I had
was able to put a check in the box to "Show this folder as an address book."
I pulled up a few records, buzzed around a bit, the noticed that not only
did I have double records in the Contacts window whenever I pulled up a
record but I also showed TWO Contact folders in the folder list of the
Address Book window (when I click the address book icon on the Outlook
control panel).

Q1) Can I get some advise in removing it please? The second folder appeared
after I moved the pst file back to its original location. I noticed the icon
preceding it was a picture of a book like that on the control panel. What
appeared before that (actually is still there) was a picture of a folder.
a) When I see such things in the future with MS, can I assume
it's
an
indication that SOMETHING is missing somewhere?
b) There is no second Contact folder appearing in the Outlook Folder
List; just one. The second folder only appears in the folder list of the
address book. Should I simply delete the 1st one (the one with the folder
icon rather than the one with the book icon? There are three subfolders
under these two Contact folders in the address book. Both are identical...
including the icons of people (caricatures). These subfolder contain the
only three distribution lists I have... one of which was made AFTER my
reformat when the folder was in a location other than in the WINDOWS
directory.


Russ Valentine said:
I must have missed the part where you told me the problem only appeared
after you moved your PST. First, check to make sure you haven't ended up
with more than one set of Personal Folders in your Outlook Profile
(View
Folder List).
I'm afraid this is going to require a reg hack to fix because your current
Profile is now referencing what it thinks are two different PST files.
Remember I told you that IMO does not behave well? This is another example.
--
Russ Valentine
[MVP-Outlook]
I've been engrossed in finding my Outlook Address Book after reformatting
and reinstalling everything. (See "Contacts vs Address Book -2002). I'm
actually running 2000, not 2002. I just discovered - quite by accident -
that what appeared to be my problem has suddenly been resolved by moving
my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from
programs
plus
my data into one folder then simply scheduling that one large folder for
frequent, automatic backup. Everything LOOKED good until I
discovered
that
although Outlook displayed my Contacts, there was no Outlook Address Book.
After numerous suggestions from a very patient Russ Valentine, I resigned
myself to simply accepting what I had and moving on... until I attempted
to
adjust a reoccurring reminder and got a message saying that it was trying
to
find my pst file in the original location. Fearing I'd not be able
to
make
similar adjustments if necessary with other records, I moved the pst file.
My records were found but what's more... I got my Outlook Address Book
back
as well. (right click the Contacts folder in the Contacts List then
Properties>Outlook Address Book).

It seems with every gain somewhere, I loose a little ground
elsewhere.
Now
when I type an entry in the box next to the Address Book icon on the
control
panel, I find TWO identical listings for every record. Joe Schmoe followed
by Joe Schmoe followed by Fred Smyth then Fred Smyth. Key Riced!

Q1) How do I fix THIS now?

All was not well with getting those records back, however. Although
I
can
pull up a recurring record now, when I attempt to close it, I get a
message
saying "The reminder for (name) will not appear because the item is
not
in
your Calendar or Task folder." ... and I have no alternative but to answer
"Yes" that this is "OK". I'm given no options if I answer "No."

When I just back to the Calendar, however... there is the reminder. Unlike
my "old" problem where I didn't see it but Outlook apparent did...
to
 
R

Russ Valentine [MVP-Outlook]

No. My memory isn't that far gone. I don't have you confused with anyone
else, unless you aren't the same John Gregory who started this in another
thread: "Contacts vs Address Book -2002" This is the same issue you started
there.[/QUOTE] Folders,
right?<<

You may have me confused with someone else, Russ. Not surprising with all
the balls you're jugglin'. Anyway... if you're talking about the Address
Book where the duplication can be seen, I can collapse both Contact folders.
I've never tried deleting the either of the folders. That's my question.
Should I simply try to delete the one with the folder icon (as opposed to
the one with the open book icon)?

Russ Valentine said:
And as I recall, you can't close or delete those Outlook Express Folders,
right?
We're still back at the same point, then. We're going to have to blow away
this profile in the registry it we're ever going to get your Address Book
connections re-established. Up to you if you want to risk it or just leave
things as they are.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
I didn't get a warning when I moved the folder after reformatting
because
I
read some instruction I was given earlier. The move was made with Outlook
and Outlook Express closed. I did, of course, get a message when I opened
Outlook for the first time after the move. The program was looking for the
pst file and I complied by pointing it to the new location. Everything
seemed to flow smoothly.

Now in the View>Folder List I see the following (I've numbered the outline
to ensure proper positioning since I don't know how the message will format
when displayed in the forum):
I) Personal Folders
A) Calendar
B) Contacts
C) Deleted Items
D) Drafts
E) Inbox
1 through 9) Folders designed to catch mail channeled by filter
rules all created from Rules Wizard.
F) Infected
G) Journal
H) Notes
1 through 21) Folders to retain assorted items of interest generally
related to email and web sites.
I) Outbox
J) Outlook Express Calendar
K) Outlook Express Contacts
L) Outlook Express Journal
M) Outlook Express Notes
N) Outlook Express Tasks
O) Reference Items
1 through 25) Folders for long-term pretension of selected
email
and
web sites used for ready-reference.
P) Sent Items
Q) Stock Club (This was a folder created for use with NetMeeting
which
I
HAVEN'T reinstalled yet ...and may not.)
R) Tasks

And that it! :)

Looking for the same info in the Address Book window:
I) Contacts (Has the open book type icon. This set of folders appeared AFTER
I moved the pst back to its original position.)
A) Government Subscriptions
B) List - Email Exceptions - People
C) Stock Club - MAI
II) Contacts (Has a folder as an icon. This was the way it appeared
when
the
pst file was moved elsewhere. It remained when I mover the folders
back
to
their original positions.)
A through C) same as for I A through C above.



I can't keep track of what you're seeing where or just what you've dragged
where and when. You must have gotten a warning when you moved your PST.
You
didn't do this dragging with Outlook open did you? What exactly do
you
see
in View > Folder List now?
--
Russ Valentine
[MVP-Outlook]
I must have missed the part where you told me the problem only
appeared
after you moved your PST<<

I may not have, Russ. According to MS documents, dragging to a new
location
is possible. No warning were given. I'm still not sure the move had
anything
to do with it because I've got something else to report; I lost access
to
the Outlook Address Book again. When I initially posted this
thread,
I up noticed
the of
the contain
the
AFTER
my
reformat when the folder was in a location other than in the WINDOWS
directory.


I must have missed the part where you told me the problem only
appeared
after you moved your PST. First, check to make sure you haven't ended
up
with more than one set of Personal Folders in your Outlook Profile
(View

Folder List).
I'm afraid this is going to require a reg hack to fix because your
current
Profile is now referencing what it thinks are two different PST files.
Remember I told you that IMO does not behave well? This is another
example.
--
Russ Valentine
[MVP-Outlook]
I've been engrossed in finding my Outlook Address Book after
reformatting
and reinstalling everything. (See "Contacts vs Address Book -2002).
I'm
actually running 2000, not 2002. I just discovered - quite by
accident -
that what appeared to be my problem has suddenly been resolved by
moving
my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from
programs
plus
my data into one folder then simply scheduling that one large folder
for
frequent, automatic backup. Everything LOOKED good until I
discovered
that
although Outlook displayed my Contacts, there was no Outlook Address
Book.
After numerous suggestions from a very patient Russ Valentine, I
resigned
myself to simply accepting what I had and moving on... until I
attempted
to
adjust a reoccurring reminder and got a message saying that it was
trying
to
find my pst file in the original location. Fearing I'd not be able
to
make
similar adjustments if necessary with other records, I moved
the
pst
file.
My records were found but what's more... I got my Outlook Address
Book
back
as well. (right click the Contacts folder in the Contacts List then
Properties>Outlook Address Book).

It seems with every gain somewhere, I loose a little ground
elsewhere.
Now
when I type an entry in the box next to the Address Book icon
on
the
control
panel, I find TWO identical listings for every record. Joe Schmoe
followed
by Joe Schmoe followed by Fred Smyth then Fred Smyth. Key Riced!

Q1) How do I fix THIS now?

All was not well with getting those records back, however. Although
I
can
pull up a recurring record now, when I attempt to close it, I
get
a
message
saying "The reminder for (name) will not appear because the
item
is
not
in
your Calendar or Task folder." ... and I have no alternative
but
to
answer
"Yes" that this is "OK". I'm given no options if I answer "No."

When I just back to the Calendar, however... there is the reminder.
Unlike
my "old" problem where I didn't see it but Outlook apparent did...
to
a
point, this time I see it but Outlook doesn't.Go figure!

Q2) Does anyone have the slightest idea of what's happening
here
and
how
to
fix it?
[/QUOTE]
 
J

John Gregory

We're gettin' bogged down. Originally I was trying to understand why
Contacts was different from Address Book and in the process these issues
were discovered. Now - in this thread - I have two Contact folders in the
Address Book folder list. That wasn't the original problem. There always was
only one... until I moved the pst file back... after you and I went as far
as we thought we could go with getting the Contacts and Address Book to look
the same.

If these two tissues are related, then so be it. I thought this was a
separate issue. In any event, to get rid of that second set of Contact and
Contact sub folders... should I simply try deleting them?


Russ Valentine said:
No. My memory isn't that far gone. I don't have you confused with anyone
else, unless you aren't the same John Gregory who started this in another
thread: "Contacts vs Address Book -2002" This is the same issue you started
there.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
And as I recall, you can't close or delete those Outlook Express
Folders,
right?<<

You may have me confused with someone else, Russ. Not surprising with all
the balls you're jugglin'. Anyway... if you're talking about the Address
Book where the duplication can be seen, I can collapse both Contact folders.
I've never tried deleting the either of the folders. That's my question.
Should I simply try to delete the one with the folder icon (as opposed to
the one with the open book icon)?

Russ Valentine said:
And as I recall, you can't close or delete those Outlook Express Folders,
right?
We're still back at the same point, then. We're going to have to blow away
this profile in the registry it we're ever going to get your Address Book
connections re-established. Up to you if you want to risk it or just leave
things as they are.
--
Russ Valentine
[MVP-Outlook]
I didn't get a warning when I moved the folder after reformatting because
I
read some instruction I was given earlier. The move was made with Outlook
and Outlook Express closed. I did, of course, get a message when I opened
Outlook for the first time after the move. The program was looking
for
the
pst file and I complied by pointing it to the new location. Everything
seemed to flow smoothly.

Now in the View>Folder List I see the following (I've numbered the outline
to ensure proper positioning since I don't know how the message will
format
when displayed in the forum):
I) Personal Folders
A) Calendar
B) Contacts
C) Deleted Items
D) Drafts
E) Inbox
1 through 9) Folders designed to catch mail channeled by filter
rules all created from Rules Wizard.
F) Infected
G) Journal
H) Notes
1 through 21) Folders to retain assorted items of interest
generally
related to email and web sites.
I) Outbox
J) Outlook Express Calendar
K) Outlook Express Contacts
L) Outlook Express Journal
M) Outlook Express Notes
N) Outlook Express Tasks
O) Reference Items
1 through 25) Folders for long-term pretension of selected email
and
web sites used for ready-reference.
P) Sent Items
Q) Stock Club (This was a folder created for use with NetMeeting which
I
HAVEN'T reinstalled yet ...and may not.)
R) Tasks

And that it! :)

Looking for the same info in the Address Book window:
I) Contacts (Has the open book type icon. This set of folders appeared
AFTER
I moved the pst back to its original position.)
A) Government Subscriptions
B) List - Email Exceptions - People
C) Stock Club - MAI
II) Contacts (Has a folder as an icon. This was the way it appeared when
the
pst file was moved elsewhere. It remained when I mover the folders
back
to
their original positions.)
A through C) same as for I A through C above.



I can't keep track of what you're seeing where or just what you've
dragged
where and when. You must have gotten a warning when you moved your PST.
You
didn't do this dragging with Outlook open did you? What exactly do you
see
in View > Folder List now?
--
Russ Valentine
[MVP-Outlook]
I must have missed the part where you told me the problem only
appeared
after you moved your PST<<

I may not have, Russ. According to MS documents, dragging to a new
location
is possible. No warning were given. I'm still not sure the move had
anything
to do with it because I've got something else to report; I lost access
to
the Outlook Address Book again. When I initially posted this
thread,
I
had
was able to put a check in the box to "Show this folder as an address
book."
I pulled up a few records, buzzed around a bit, the noticed that not
only
did I have double records in the Contacts window whenever I
pulled
up
a
record but I also showed TWO Contact folders in the folder list
of
the
Address Book window (when I click the address book icon on the Outlook
control panel).

Q1) Can I get some advise in removing it please? The second folder
appeared
after I moved the pst file back to its original location. I noticed
the
icon
preceding it was a picture of a book like that on the control panel.
What
appeared before that (actually is still there) was a picture of a
folder.
a) When I see such things in the future with MS, can I assume
it's
an
indication that SOMETHING is missing somewhere?
b) There is no second Contact folder appearing in the Outlook
Folder
List; just one. The second folder only appears in the folder
list
of
the
address book. Should I simply delete the 1st one (the one with the
folder
icon rather than the one with the book icon? There are three
subfolders
under these two Contact folders in the address book. Both are
identical...
including the icons of people (caricatures). These subfolder contain
the
only three distribution lists I have... one of which was made
AFTER
my
reformat when the folder was in a location other than in the WINDOWS
directory.


I must have missed the part where you told me the problem only
appeared
after you moved your PST. First, check to make sure you haven't
ended
up
with more than one set of Personal Folders in your Outlook Profile
(View

Folder List).
I'm afraid this is going to require a reg hack to fix because your
current
Profile is now referencing what it thinks are two different PST
files.
Remember I told you that IMO does not behave well? This is another
example.
--
Russ Valentine
[MVP-Outlook]
I've been engrossed in finding my Outlook Address Book after
reformatting
and reinstalling everything. (See "Contacts vs Address
Book -2002).
I'm
actually running 2000, not 2002. I just discovered - quite by
accident -
that what appeared to be my problem has suddenly been
resolved
by
moving
my
pst file back to where it was originally; C:\WINDOWS\Application
Data\Microsoft\Outlook\Outlook.pst

I originally had the idea of putting all critical files from
programs
plus
my data into one folder then simply scheduling that one large
folder
for
frequent, automatic backup. Everything LOOKED good until I
discovered
that
although Outlook displayed my Contacts, there was no Outlook
Address
Book.
After numerous suggestions from a very patient Russ
Valentine,
I it
was be
able
icon
 
R

Russ Valentine [MVP-Outlook]

How can you delete them if they aren't in your Folder tree?
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
We're gettin' bogged down. Originally I was trying to understand why
Contacts was different from Address Book and in the process these issues
were discovered. Now - in this thread - I have two Contact folders in the
Address Book folder list. That wasn't the original problem. There always was
only one... until I moved the pst file back... after you and I went as far
as we thought we could go with getting the Contacts and Address Book to look
the same.

If these two tissues are related, then so be it. I thought this was a
separate issue. In any event, to get rid of that second set of Contact and
Contact sub folders... should I simply try deleting them?


Russ Valentine said:
No. My memory isn't that far gone. I don't have you confused with anyone
else, unless you aren't the same John Gregory who started this in another
thread: "Contacts vs Address Book -2002" This is the same issue you started
there.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
And as I recall, you can't close or delete those Outlook Express Folders,
right?<<

You may have me confused with someone else, Russ. Not surprising with all
the balls you're jugglin'. Anyway... if you're talking about the Address
Book where the duplication can be seen, I can collapse both Contact folders.
I've never tried deleting the either of the folders. That's my question.
Should I simply try to delete the one with the folder icon (as opposed to
the one with the open book icon)?
 
R

Russ Valentine [MVP-Outlook]

I saw that post, but I couldn't tell what file in what view you were
proposing to delete. Moreover, the address book has no folder tree from
which you can delete files. So once again, you've lost me completely.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
See my message of yesterday timed at 12:55PM please. The first half directly
answers the question you asked. The second half - beginning with "Looking
for the same info in the Address Book window:" - describes what made this
post a separate issue from the first; it didn't exist prior to my having
moved the pst file back to its original location... which I did AFTER I was
well into my first post here and it appeared as though the issue of the
Contacts vs Address Book NOT being equal was not going to be resolved.

Should I simply delete one of those Contact folders that appear in the
folder tree of the ADDRESS BOOK?


Russ Valentine said:
How can you delete them if they aren't in your Folder tree?
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
We're gettin' bogged down. Originally I was trying to understand why
Contacts was different from Address Book and in the process these issues
were discovered. Now - in this thread - I have two Contact folders in the
Address Book folder list. That wasn't the original problem. There
always
was
only one... until I moved the pst file back... after you and I went as far
as we thought we could go with getting the Contacts and Address Book
to
look
the same.

If these two tissues are related, then so be it. I thought this was a
separate issue. In any event, to get rid of that second set of Contact and
Contact sub folders... should I simply try deleting them?


No. My memory isn't that far gone. I don't have you confused with anyone
else, unless you aren't the same John Gregory who started this in another
thread: "Contacts vs Address Book -2002" This is the same issue you
started
there.
--
Russ Valentine
[MVP-Outlook]
And as I recall, you can't close or delete those Outlook Express
Folders,
right?<<

You may have me confused with someone else, Russ. Not surprising with
all
the balls you're jugglin'. Anyway... if you're talking about the Address
Book where the duplication can be seen, I can collapse both Contact
folders.
I've never tried deleting the either of the folders. That's my question.
Should I simply try to delete the one with the folder icon (as opposed
to
the one with the open book icon)?
 
J

John Gregory

Well...I don't know how else to help you, Russ. These remain the words that
apparently failing us:

For Outlook in the Contacts View...
Now in the View>Folder List I see the following (I've numbered the outline
to ensure proper positioning since I don't know how the message will format
when displayed in the forum):
I) Personal Folders
A) Calendar
B) Contacts
C) Deleted Items
D) Drafts
E) Inbox
1 through 9) Folders designed to catch mail channeled by filter
rules all created from Rules Wizard.
F) Infected
G) Journal
H) Notes
1 through 21) Folders to retain assorted items of interest generally
related to email and web sites.
I) Outbox
J) Outlook Express Calendar
K) Outlook Express Contacts
L) Outlook Express Journal
M) Outlook Express Notes
N) Outlook Express Tasks
O) Reference Items
1 through 25) Folders for long-term pretension of selected email and
web sites used for ready-reference.
P) Sent Items
Q) Stock Club (This was a folder created for use with NetMeeting which I
HAVEN'T reinstalled yet ...and may not.)
R) Tasks

And that it! :)

Looking for the same info in the Address Book window:
I) Contacts (Has the open book type icon. This set of folders appeared AFTER
I moved the pst back to its original position.)
A) Government Subscriptions
B) List - Email Exceptions - People
C) Stock Club - MAI
II) Contacts (Has a folder as an icon. This was the way it appeared when the
pst file was moved elsewhere. It remained when I mover the folders back to
their original positions.)
A through C) same as for I A through C above.
-----------------------
Regarding your comment >>\the address book has no folder tree from
which you can delete files. <<

Are telling me that DELETE on the menu when I right click either of the
CONTACT folders in the window that contains an icon of an open book and is
labeled "Address Book"... that option won't execute? It sure is listed...
and that sure is a folder tree in that Folder List section of my Address
Book window.

Russ Valentine said:
I saw that post, but I couldn't tell what file in what view you were
proposing to delete. Moreover, the address book has no folder tree from
which you can delete files. So once again, you've lost me completely.
--
Russ Valentine
[MVP-Outlook]
John Gregory said:
See my message of yesterday timed at 12:55PM please. The first half directly
answers the question you asked. The second half - beginning with "Looking
for the same info in the Address Book window:" - describes what made this
post a separate issue from the first; it didn't exist prior to my having
moved the pst file back to its original location... which I did AFTER I was
well into my first post here and it appeared as though the issue of the
Contacts vs Address Book NOT being equal was not going to be resolved.

Should I simply delete one of those Contact folders that appear in the
folder tree of the ADDRESS BOOK?


Russ Valentine said:
How can you delete them if they aren't in your Folder tree?
--
Russ Valentine
[MVP-Outlook]
We're gettin' bogged down. Originally I was trying to understand why
Contacts was different from Address Book and in the process these issues
were discovered. Now - in this thread - I have two Contact folders
in
the
Address Book folder list. That wasn't the original problem. There always
was
only one... until I moved the pst file back... after you and I went
as
far
as we thought we could go with getting the Contacts and Address Book to
look
the same.

If these two tissues are related, then so be it. I thought this was a
separate issue. In any event, to get rid of that second set of
Contact
and
Contact sub folders... should I simply try deleting them?


No. My memory isn't that far gone. I don't have you confused with anyone
else, unless you aren't the same John Gregory who started this in
another
thread: "Contacts vs Address Book -2002" This is the same issue you
started
there.
--
Russ Valentine
[MVP-Outlook]
And as I recall, you can't close or delete those Outlook Express
Folders,
right?<<

You may have me confused with someone else, Russ. Not surprising with
all
the balls you're jugglin'. Anyway... if you're talking about the
Address
Book where the duplication can be seen, I can collapse both Contact
folders.
I've never tried deleting the either of the folders. That's my
question.
Should I simply try to delete the one with the folder icon (as opposed
to
the one with the open book icon)?
 

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