Double-clicking no longer opens an Outlook message

[Guest]

It worked, then suddenly it didn't. When double-clicking an Outlook message,
it "hides" behind the Outlook screen. I have to open it by clicking the
minimized bar in the task bar below Outlook. Anyone else have this problem?

 

[BillR [MVP]]

often this problem is a display driver issue., Try updating your display
driver or try an alternate driver.

 

[Guest]

Sorry, Bill. The real answer is to uninstall Plaxo.

 

[BillR [MVP]]

I just installed Plaxo to test this and don't have the issue. were you
perhaps using an older version of Plaxo? With which version of Outlook were
you using it?

 

[Guest]

BillR, It absolutely worked for me. I am using WinXP with Office 2003.
(Outlook version 11.5608.5703). I installed Plaxo just a few weeks ago and
never really put 2 and 2 together with the coincidence of the outlook "always
on top" issue. Unfortunately, since I have uninstalled Plaxo now, I don't
have the version. But it was really just 2-3 weeks ago.

BTW, i read about this fix in a much earlier post on this site.

I originally found out that deleting all my outlook files in my profile
(Docs & Settings\<userid>\appl data\ms\outlook *.*)

 

[Guest]

BillR:
It's not going to start right away after loading Plaxo. There is some event
in using Plaxo that corrupts some outlook setting that screws up Outlook's
window layers. It might be a synch event or something like that.

When I cleaned out the Outlook Apps Data files the problem went away for a
while. Then after Plaxo triggered some event (can't remember exactly what)
the problem returned.

 

[Guest]

Will try uninstalling Plaxo. Thanks!

I just installed Plaxo to test this and don't have the issue. were you
perhaps using an older version of Plaxo? With which version of Outlook were
you using it?

 

[Guest]

Thanks for the insights. Am going to try uninstalling Plaxo.