document prints blank

[Guest]

Can someone please help me, only recently this problem has started. I used to
open a saved document for printing and had no problems what so ever. Now when
I open the saved document and select print it prints a blank page and no
text. If I create a new document and send for printing it prints no problem
at all. If I then save that document and open it later for printing it again
prints blank.

Please can someone help
Many thanks

 

[Guest]

Thanks David
I am pursuing that course of action but without much hope.
I had the same problem with the same machine but with W2K and a different
version of word installed. judging by the number of posts and info on the web
i am not the only one having this problem.
But thanks for your help and i have obtained with difficulty a driver from
HP, its funny how their suggestion was to use the XP generic driver.
Will let you know how i get on.
regards fred