.doc files not asssociated with Word 2007

[Nathan Hopper]

After I upgraded to Office 2007, when I try to open a .doc file by clicking
that particular file, or from an email attachment, it is not recognized as a
word file. When I click on the file directly, it brings up a window to
assign a program for that file and the only option it lists is notepad. When
I click on an email attachment it says " Application Not Found". However if
I open word first, then use File>Open, I can open the file fine. How do I
get Word to automatically open the file or email attachments?

 

[Terry Farrell]

From Start, Run, type in

winword /r

to make sure that Word is correctly registered in Windows. If the documents
still don't open, then it suggests a third party add-in or AntiVirus is
preventing the correct action. If you have Kapersky, go to their support
site and download the fix.

If you don't have Kapersky, then it may be a bad thirds party legacy add-in
causing this. You will need to ID and remove or update the add-in.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

 

[Nathan Hopper]

Tried this, still not working. When I checked for add-ons, none were listed

 

[Terry Farrell]

And Kapersky AV?

Terry

Tried this, still not working. When I checked for add-ons, none were
listed

 

[Nathan Hopper]

I use windows live one care

And Kapersky AV?

Terry

 

[Nathan Hopper]

also the version of office I am using is Office Ultimate 2007 Academic

 

[Terry Farrell]

It has to be AV or an incompatible add-in. I don't know of any other reason
for double-clicking not to work correctly. NAV is another AV that causes the
same bug: just disable the Office Plug-in in NAV.

Terry