Do not have enough time to read blue screen information

  • Thread starter Thread starter Johnny Chow
  • Start date Start date
J

Johnny Chow

Hi,
On of my client machine is recycling itself with blue screen which I did not
have chance to view the information before it recycles itself. This same to
safe mode. Any tips or information will be appreciated.

Thank you advance,

Johnny Chow
 
Johnny Chow said:
Hi,
On of my client machine is recycling itself with blue screen which I did
not have chance to view the information before it recycles itself. This
same to safe mode. Any tips or information will be appreciated.

Disable Automatically restart on a System failure.

Control Panel > System Properties > Advance tab > Startup and Recovery
Settings > Uncheck "Automatically restart"

You could also look at the Event Viewer to read the Stop Codes. Control
Panel > Administrative Tools > Event Viewer.
 
I am having a similar problem. Win Xp starts to boot but reboots as it is
loading drivers in both normal and safemode. So I cannot get to the desk
top.
Loretta
 
This is also main problem to me, I can't go to desktop to see eventvwr or
change the settings. Let 's say if I boot to rcmd by CD. Is it possible
to change setting or view eventvwr in prompt mode?

Thanks,

JC



Loretta said:
I am having a similar problem. Win Xp starts to boot but reboots as it is
loading drivers in both normal and safemode. So I cannot get to the desk
top.
Loretta
 
No clue. It would be nice if Microsoft people would tell us what to do. If I
find out I will let you know.
Loretta
Johnny Chow said:
This is also main problem to me, I can't go to desktop to see eventvwr or
change the settings. Let 's say if I boot to rcmd by CD. Is it possible
to change setting or view eventvwr in prompt mode?

Thanks,

JC
 
Just found this in another post. I will try it tomorrow
Loretta


Boot from the CD and try system restore. At the command prompt type:

"c:\windows\system32\restore\rstrui.exe" assuming C: is the system drive.

If you really were away from the computer when it started rebooting there
are few things that could cause the problem, virus\malware, corrupt
application, hardware problem. Once you get the computer up and running yopu
can track down the cause. If system restore wont fix it look for a hardware
fault.
 
Here is a couple of steps you can try.

1. Disable Automatic Restart on System Failure. Restart the computer,
tapping F8 to get the Safe Mode options. Select "Disable automatic restart
on system failure." Write down the STOP CODE and post back. Also try the
"Last Know Good Configuration" option in the Safe Mode options.

2. Disconnect printers, scanner, web cameras, zip drives and etc except the
mouse, keyboard and monitor. And try to start Windows normally. If Windows
does start normally, then attached one device and reboot. Continue until you
find the problem device.

Also read this KB article to help troubleshooting Startup problems.

Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/kb/308041/
 
Here is a couple of steps you can try.

1. Disable Automatic Restart on System Failure. Restart the computer,
tapping F8 to get the Safe Mode options. Select "Disable automatic restart
on system failure." Write down the STOP CODE and post back. Also try the
"Last Know Good Configuration" option in the Safe Mode options.

2. Disconnect printers, scanner, web cameras, zip drives and etc except the
mouse, keyboard and monitor. And try to start Windows normally. If Windows
does start normally, then attached one device and reboot. Continue until you
find the problem device.

Also read this KB article to help troubleshooting Startup problems.

Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/kb/308041/

--
William Crawford
MS-MVP Windows Shell/User

Johnny Chow said:
This is also main problem to me, I can't go to desktop to see eventvwr or
change the settings. Let 's say if I boot to rcmd by CD. Is it possible
to change setting or view eventvwr in prompt mode?

Thanks,

JC
 
In winxp pro I am not getting a command in the boot menu that would allow me
to get the machine to stop on the stop errors. Also if I use
"c:\windows\system32\restore\rstrui.exe" will it destroy data and programs?
Loretta
 
I had the winxp disc in that was preventing me from getting the Advance
start up options when pressing F8.
Loretta
 
Hi Johnny,
I found this helpful.

Method 1 1. Use Recovery Console to restore the computer. To do so, follow
these steps: a. Start the computer by using the Windows 2000 CD-ROM.

Note You may have to change your BIOS settings before you can
start your computer from the CD-ROM or DVD-ROM drive. For more information
about how to configure your computer to start from the CD-ROM or DVD-ROM
drive, see your computer's documentation or contact your computer
manufacturer.
b. Press R to select Repair, and then press C to select
Recovery Console.
c. Type the number that represents the Windows 2000
installation that you want to repair, and then when you are prompted to,
type the Administrator password.
d. Change to the %windir%\System32\Config folder, rename the
System file to System.old, and then copy the System file from the
%windir%\Repair\System folder.

To do so, type the following lines at the Drive:\WinNT prompt
(where Drive is the drive, and WinNT is the folder where Windows 2000 is
installed), and then press ENTER after each line:
cd system32\config
ren system system.old
copy C:\WinNT\repair\system
e. Type exit, and then press ENTER.


Loretta
 
Hi,
Yes, by disabling automatic restart then it will help me to trouble shoot
the problem. However, the problem is I can not boot to safe mode or normal
mode so I could not disable automatic restart option in desktop. The only
way, I can think of is boot to Windows XP CD in R mode. At the prompt,
trying to modify registry key to disable automatic restart option by using
"reg" command if it is allowed. Please correct me if I am wrong

Thanks again,

Johnny Chow
 
Won't work, no reg command in Recovery Console (is that what R means rather than Repair mode). The boot menu can turn it off. It's clear you didn't read what he wrote.
 
On the topic of BSODs.
Ive been having a re-occuring problem, its cause has so far...evaded m
completly.
During the day to day use of my computer, the machine will just
restart, and give a BSOD.
Occationally it says "Device Irq not less or equal" and sometimes it
says something about my video card. But My Graphics card is ok.
Ive considerd EVERY possible hardware component and tried different
ones. (except for the motherboard which is supposed to be Good) as well
as taking advice from many of my tech friends, still, I have not
resolved this problem.
What a Friend of mine and myself have been considering lately is
whether or not all this is the result of a serious compatibil issue
with the components making up my system and Windows.
I use an AMD CPU, which has known issues, but I got the large
pageminidump.reg (or something like that) file, which was supposed to
address this problem. Are there any other known hardware compatibilit
Issues that I'm to be aware of?
Any help would be greatly appreciated.
Thanks in Advance.
 
Why would you assume hardware? Without full error messages I don't answer BSOD questions.
 
Thanks,

JC
Loretta said:
Hi Johnny,
I found this helpful.

Method 1 1. Use Recovery Console to restore the computer. To do so, follow
these steps: a. Start the computer by using the Windows 2000 CD-ROM.

Note You may have to change your BIOS settings before you can
start your computer from the CD-ROM or DVD-ROM drive. For more information
about how to configure your computer to start from the CD-ROM or DVD-ROM
drive, see your computer's documentation or contact your computer
manufacturer.
b. Press R to select Repair, and then press C to select
Recovery Console.
c. Type the number that represents the Windows 2000
installation that you want to repair, and then when you are prompted to,
type the Administrator password.
d. Change to the %windir%\System32\Config folder, rename the
System file to System.old, and then copy the System file from the
%windir%\Repair\System folder.

To do so, type the following lines at the Drive:\WinNT prompt
(where Drive is the drive, and WinNT is the folder where Windows 2000 is
installed), and then press ENTER after each line:
cd system32\config
ren system system.old
copy C:\WinNT\repair\system
e. Type exit, and then press ENTER.


Loretta
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top