dll run error - msiefr40.dll

[Frustrated]

I automatically log in as owner with administrative
rights.

Recently, I started getting the following error:

run dll error loading c:\winnt\system32\msiefr40.dll the
specify module could not be found

In addition, I no longer able to access control panel, do
searches and other things I use to with administrative
rights.

I have XP home and updated version of Norton.
Does anyone know what to do to fix this?

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

The source seems to be from some malware installed on your system. Make
sure your antivirus software is up to date and run a scan of your system.

Also, download, install and run Ad Aware:
www.lavasoftusa.com

 

[Sandra]

I downloaded and ran Ad ware removing all malware and
everything else found. I also rand Norton Antivirus with
the most updated definition. It found no viruses.

The problem still persists. I can't access Control
Panel, I.E. and anything that requires Admin Rights.

Any other suggestions?

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

See above response.

 

[Sandra]

I'm not sure what "above response" you are talking
about. I did the ad-ware installation and executed it.
I also rant the anti-virus, all in safe mode and still
can't get into control panel, IE and other admin tasks.

Can you tell me what to do? Thanks

 

[Sandra]

It seems like another user is experiencing the same
problem as me. I am beginning to think that my problems
was caused by a Windows Update. I have my computer set
to advise me of new updates and I install them all!

What do you think?

User Edward, Subject "Can't see "My Documents" wrote:

"I downloaded the last update from Microsoft, now I can't
view my Documents. When I double click in "My Documents"
icon or Windows Explorer icon nothing happen (Whole
Desktop dissapear and shows up again)."

 

[Sandra]

Thanks to all your help. What finally solved the problem
was downloading toolbarcop and checking each BHO (Browser
Helper Object) against a list of BHOs. I downloaded Tool
Bar Cop from:

http://www.mvps.org/sramesh2k/toolbarcop.htm

Thanks so much!

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

I apologize. There seems to be a problem with the servers and some posts
are disappearing including the one to which I was referring. Once Malware
and AV have been eliminated, you then need to try to repair any damage by
those items as follows:

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:

Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.

Assuming your system is set to boot from the CD-ROM drive, boot with the XP
CD in the drive. If it isn't or you are not sure, you need to enter the
system's BIOS. When you boot the system, the first screen usually has
instructions that if you wish to enter setup press a specific key, when you
see that, do so. Then you will have to navigate to the boot sequence, if
the CD-ROM drive is not first line, set it first in the boot sequence. Save
your settings and exit with the XP CD in the drive. The system will reboot.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Possibly but I haven't seen enough evidence to show that and we have some
prior experience that shows that some malware seems to be the source. These
things make the rounds in cycles, hence, other's having the same issue is
often just a symptom of many users running into the same malware. It
doesn't necessarily even have to stem from something you specifically
installed as it can be something a user unwittingly clicked at a website.