Display Power Settings Won't Stay Set

B

Bob L

I've set the display power settings to turn off the monitor after 3 minutes
of inactivity on my Win XP machine. But the setting won't say set! After
a day or two (seems random), the monitor does not shut off and I have to go
back and reset the power setting.

Any help is appreciated.

Bob L
 
W

William Wang[MSFT]

Hi Bob,

Thanks for your posting and thanks for Kelly's help. This issue can occur
under several different situations. First I'd like to check if screen saver
appear after several minutes of inactivity.

Sometimes, a screen saver can cause this issue if it is configured with a
timeout value that is greater than that of the "turn off monitor" setting.
You may disable all the screen savers and test the problem again.

You may want to check this article to see if it applies:

309048 Your Monitor Stays On When You Use a Plus! for Windows XP Screen
Saver
http://support.microsoft.com/?id=309048

I'd also like to perform the following steps to trouble this issue further:

Verify that the "turn off monitor" option is set properly
===========



1.Press Start and choose Control Panel.

2.Double click Power Options.

3.Under "Settings for Home/Office Desk Power Scheme" set the "turn off
monitor" item as "After 3 mins".

4.Press OK.



Unplug all unnecessary devices
===========



1.Shut down the computer.

2.Unplug all the peripherals on the computer. (Including the USB devices,
the COM and LPT ports, and only leave the standard devices).

3.Test the problem again.

4.If this resolves the issue, please plug the devices one by one to narrow
down the issue.

Please feel free to let us know if anything is unclear or if you need
further assistance.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
W

William Wang[MSFT]

Hi Bob,

I'm checking to see if the suggestions were helpful. Please feel free to
let me know if you would like further assistance.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
X-Tomcat-ID: 212472907
References: <#[email protected]>
Click to expand...
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (William Wang[MSFT])
Organization: Microsoft
Date: Tue, 23 Mar 2004 09:13:17 GMT
Subject: Re: Display Power Settings Won't Stay Set
X-Tomcat-NG: microsoft.public.windowsxp.general
Message-ID: <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Lines: 101
Path: cpmsftngxa06.phx.gbl
Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:897641
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Bob,

Thanks for your posting and thanks for Kelly's help. This issue can occur
under several different situations. First I'd like to check if screen saver
appear after several minutes of inactivity.

Sometimes, a screen saver can cause this issue if it is configured with a
timeout value that is greater than that of the "turn off monitor" setting.
You may disable all the screen savers and test the problem again.

You may want to check this article to see if it applies:

309048 Your Monitor Stays On When You Use a Plus! for Windows XP Screen
Saver
http://support.microsoft.com/?id=309048

I'd also like to perform the following steps to trouble this issue further:

Verify that the "turn off monitor" option is set properly
===========



1.Press Start and choose Control Panel.

2.Double click Power Options.

3.Under "Settings for Home/Office Desk Power Scheme" set the "turn off
monitor" item as "After 3 mins".

4.Press OK.



Unplug all unnecessary devices
===========



1.Shut down the computer.

2.Unplug all the peripherals on the computer. (Including the USB devices,
the COM and LPT ports, and only leave the standard devices).

3.Test the problem again.

4.If this resolves the issue, please plug the devices one by one to narrow
down the issue.

Please feel free to let us know if anything is unclear or if you need
further assistance.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: "Kelly" <[email protected]>
References: <#[email protected]>
Click to expand...
Subject: Re: Display Power Settings Won't Stay Set
Date: Mon, 22 Mar 2004 01:28:05 -0600
Lines: 57
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
Message-ID: <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: cpe-67-9-53-69.sw.rr.com 67.9.53.69
Path: cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP0
Click to expand...
8
.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:896449
X-Tomcat-NG: microsoft.public.windowsxp.general

Nope! :blush:)




have
to
Click to expand...
Click to expand...
 
W

William Wang[MSFT]

Hi Bob,

I'm just curious how things are going there. If you would, please update
the current status with your response at your earliest convenience. Should
you have any questions or concerns regarding to this issue, please don't
hesitate to let us know.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
X-Tomcat-ID: 351425613
References: <#[email protected]>
Click to expand...
<[email protected]>
<#[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (William Wang[MSFT])
Organization: Microsoft
Date: Thu, 25 Mar 2004 13:17:12 GMT
Subject: Re: Display Power Settings Won't Stay Set
X-Tomcat-NG: microsoft.public.windowsxp.general
Message-ID: <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Lines: 139
Path: cpmsftngxa06.phx.gbl
Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:900100
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Bob,

I'm checking to see if the suggestions were helpful. Please feel free to
let me know if you would like further assistance.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
X-Tomcat-ID: 212472907
References: <#[email protected]>
Click to expand...
<[email protected]>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: (e-mail address removed) (William Wang[MSFT])
Organization: Microsoft
Date: Tue, 23 Mar 2004 09:13:17 GMT
Subject: Re: Display Power Settings Won't Stay Set
X-Tomcat-NG: microsoft.public.windowsxp.general
Message-ID: <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Lines: 101
Path: cpmsftngxa06.phx.gbl
Xref: cpmsftngxa06.phx.gbl microsoft.public.windowsxp.general:897641
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182

Hi Bob,

Thanks for your posting and thanks for Kelly's help. This issue can occur
under several different situations. First I'd like to check if screen saver
appear after several minutes of inactivity.

Sometimes, a screen saver can cause this issue if it is configured with a
timeout value that is greater than that of the "turn off monitor" setting.
You may disable all the screen savers and test the problem again.

You may want to check this article to see if it applies:

309048 Your Monitor Stays On When You Use a Plus! for Windows XP Screen
Saver
http://support.microsoft.com/?id=309048

I'd also like to perform the following steps to trouble this issue further:

Verify that the "turn off monitor" option is set properly
===========



1.Press Start and choose Control Panel.

2.Double click Power Options.

3.Under "Settings for Home/Office Desk Power Scheme" set the "turn off
monitor" item as "After 3 mins".

4.Press OK.



Unplug all unnecessary devices
===========



1.Shut down the computer.

2.Unplug all the peripherals on the computer. (Including the USB devices,
the COM and LPT ports, and only leave the standard devices).

3.Test the problem again.

4.If this resolves the issue, please plug the devices one by one to narrow
down the issue.

Please feel free to let us know if anything is unclear or if you need
further assistance.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: "Kelly" <[email protected]>
References: <#[email protected]>
Click to expand...
Subject: Re: Display Power Settings Won't Stay Set
Date: Mon, 22 Mar 2004 01:28:05 -0600
Lines: 57
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
Message-ID: <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: cpe-67-9-53-69.sw.rr.com 67.9.53.69
Path: cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP
Click to expand...
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0
8
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