Disk drive errors return after reboot after CHKDSK repairs them

T

techman41973

About a month ago, I replaced the hard drive in my laptop with a
Seagate 100Gig drive. I reinstalled my applications and my system works
fairly well. Once in a while I get some odd behavior(strange errors),
my wireless card sometimes fails to find WIFI networks and once of my
programs isn't working correctly. Not sure if these problems are
related. But when I run CHKDSK, the utility finds errors in my C drive.
Example of some of what I see on the command prompt screen:

In stage 2 of 3 where CHKDSK is verifying indexes
it starts displaying a list of corrections
examples:
Correcting error in index $I30 for file 29837
Deleting index entry edb.log in index $I30 of file 11858
at the end of this list it says:
Errors found. CHKDSK cannot continue in read-only mode

I then reboot so I can run CHKDSK /R from the recovery console with my
Windows Install CD(CHKDSK won't let me do the repair from Windows)
This fixes the problem. When I run CHDKSK again from the recovery
console, the disk errors are gone.
but as soon as I reboot and run CHKDSK from Windows, the errors are
back.

Unfortunately, I didn't save my warantee card or box and I don't have
the time to repeat the time consuming task of reinstalling Windows and
all of my applications.

Can anyone offer some advice on what my options are?
Thanks
 
T

t.cruise

Disk errors are unacceptable on a new hard drive. Even if you do not have the warranty
information, most drives have at least a one year warranty. Open your system, and get the
manufacturer's name, model number, and serial number which are on the drive. Get with
customer support: There should be a contact phone number at the web page of the maker,
and ask for a replacement. If you did not pay cash, but used a credit card, that is a
plus. If the company gives you any problems about replacing the drive, you can NICELY
tell them that you will have your credit card company handle it. After that is said,
usually the company agrees to immediate replacement. If that does not work, phone your
credit card company, and let them handle it. Some retail stores have their own
replacement policies. If you purchased the drive at a retail store, a phone call will
give you the answer if you can just bring it in for a replacement. Be advised that most
people do not know about the federal Magnuson-Moss Warranty Act Law, which takes
precedence over any warranty. In layman's terms, it gives the consumer considerable
rights for any product costing more than $25. If the product does not perform as it
should, the maker has the choice of fixing it up to three times (which is not feasible for
a hard drive), or must replace the product, or give full refund. This lemon law is
federal, and no state is exempt from it. Mentioning this law got a client a full refund
for a lemon HP system 11 months after purchase, and a friend got a new refrigerator from
Sears 2 and 1/2 years after purchase. Under this law, HP and Sears were given 3 chances
to repair the problem. According to this law, the consumer has the right to refuse a 4th
repair, and get either a new one, or a refund. Everyone should be aware of this law.
Although, in your case, I believe that it will not get that far. The manufacturer, or the
retail store, will just give you a replacement. In any event, if the drive has bad
sectors, and must be replaced, there is no way getting around having to do a reinstall.
If you have a CDR burn your data files to a disk for restoring on the new drive.
--

T.C.
t__cruise@[NoSpam]hotmail.com
Remove [NoSpam] to reply
 
A

Al Dykes

Disk errors are unacceptable on a new hard drive. Even if you do not have the warranty
information, most drives have at least a one year warranty. Open your system, and get the
manufacturer's name, model number, and serial number which are on the drive. Get with
customer support: There should be a contact phone number at the web page of the maker,
and ask for a replacement. If you did not pay cash, but used a credit card, that is a


All of the HD manufacturers have a wep site page that takes your model
and s/n and tells you about the warranty and, if it's in warranty the
never ask for paperwork if they replace your drive.

They may ask yoiu to download some diagnostic software, run it
and enter the code it produces.

Follow the instructions for packing the disk when you ship it or they
have the right to cancel the warranty coverage.
 
D

D.Currie

FYI, retail Seagate drives have a 5-year warranty, so there's no way the
warranty has run out.
 
L

Lord Gazwad of Grantham

(e-mail address removed), <[email protected]>, the lubricated, mop-headed
garbage can, and worker responsible for being pressed between hot metal
plates under hydraulic pressure to obtain a smoother and shinier finish,
spouted:
About a month ago, I replaced the hard drive in my laptop with a
Seagate 100Gig drive. I reinstalled my applications and my system
works fairly well. Once in a while I get some odd behavior(strange
errors), my wireless card sometimes fails to find WIFI networks and
once of my programs isn't working correctly. Not sure if these
problems are related. But when I run CHKDSK, the utility finds errors
in my C drive. Example of some of what I see on the command prompt
screen:

In stage 2 of 3 where CHKDSK is verifying indexes
it starts displaying a list of corrections
examples:
Correcting error in index $I30 for file 29837
Deleting index entry edb.log in index $I30 of file 11858
at the end of this list it says:
Errors found. CHKDSK cannot continue in read-only mode

I then reboot so I can run CHKDSK /R from the recovery console with my
Windows Install CD(CHKDSK won't let me do the repair from Windows)
This fixes the problem. When I run CHDKSK again from the recovery
console, the disk errors are gone.
but as soon as I reboot and run CHKDSK from Windows, the errors are
back.

Unfortunately, I didn't save my warantee card or box and I don't have
the time to repeat the time consuming task of reinstalling Windows and
all of my applications.

Can anyone offer some advice on what my options are?
Thanks

I would never have a seagate drive in any of my systems, they have
continually proved themselves to be somewhat below par. I don't want to
mislead you, I'll come right out with it, they are shit, anyone who uses
them is a ****.

HTH

--
For my own part, I have never had a thought which I could not set down
in words with even more distinctness than that with which I conceived
it. There is, however, a class of fancies of exquisite delicacy which
are not thoughts, and to which as yet I have found it absolutely
impossible to adapt to language. These fancies arise in the soul, alas
how rarely. Only at epochs of most intense tranquillity, when the
bodily and mental health are in perfection. And at those weird points
of time, where the confines of the waking world blend with the world of
dreams. And so I captured this fancy, where all that we see, or seem,
is but a dream within a dream.
 
T

techman41973

The main problem I have now, is how do I know that the problem is the
drive, rather than a Windows issue or cable issue?
Thanks
 
R

relic

Lord said:
(e-mail address removed), <[email protected]>, the lubricated,
mop-headed garbage can, and worker responsible for being pressed
between hot metal plates under hydraulic pressure to obtain a
smoother and shinier finish, spouted:


I would never have a seagate drive in any of my systems, they have
continually proved themselves to be somewhat below par. I don't want
to mislead you, I'll come right out with it, they are shit, anyone
who uses them is a ****.

HTH

I had pretty good luck with their 5 1/4" drives.
 
L

Lord Gazwad of Grantham

relic, <[email protected]>, the immaterial, ossified camel, and
diviner of a person's character based on the bumps on a person's head,
gabbed:
I had pretty good luck with their 5 1/4" drives.

I had pretty good luck with a redhead once, I still wouldn't want one
though.

--
For my own part, I have never had a thought which I could not set down
in words with even more distinctness than that with which I conceived
it. There is, however, a class of fancies of exquisite delicacy which
are not thoughts, and to which as yet I have found it absolutely
impossible to adapt to language. These fancies arise in the soul, alas
how rarely. Only at epochs of most intense tranquillity, when the
bodily and mental health are in perfection. And at those weird points
of time, where the confines of the waking world blend with the world of
dreams. And so I captured this fancy, where all that we see, or seem,
is but a dream within a dream.
 
R

relic

Lord said:
relic, <[email protected]>, the immaterial, ossified camel,
and diviner of a person's character based on the bumps on a person's
head, gabbed:


I had pretty good luck with a redhead once, I still wouldn't want one
though.

Coarse pubes.
 
M

Malke

The main problem I have now, is how do I know that the problem is the
drive, rather than a Windows issue or cable issue?
Thanks

By running SeaTools. Get it from Seagate's website. Make a bootable cd,
boot with it and do a thorough test. The way to test cables is to swap
them out for known-good ones.

Malke
 
L

Lord Gazwad of Grantham

relic, <[email protected]>, the unenthusiastic, offish vegetable,
and person who stands at traffic lights scrubbing car windows without asking
then demands money with menaces, clamoured:
Coarse pubes.

No, you only get that with gooks.

--
For my own part, I have never had a thought which I could not set down
in words with even more distinctness than that with which I conceived
it. There is, however, a class of fancies of exquisite delicacy which
are not thoughts, and to which as yet I have found it absolutely
impossible to adapt to language. These fancies arise in the soul, alas
how rarely. Only at epochs of most intense tranquillity, when the
bodily and mental health are in perfection. And at those weird points
of time, where the confines of the waking world blend with the world of
dreams. And so I captured this fancy, where all that we see, or seem,
is but a dream within a dream.
 
R

relic

Lord said:
relic, <[email protected]>, the unenthusiastic, offish
vegetable, and person who stands at traffic lights scrubbing car
windows without asking then demands money with menaces, clamoured:


No, you only get that with gooks.

Deus's ex-girlfriend. Should have known.
 

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