Disappearing emails

[Jorge Cervantes]

I am currently using 97Outlook (under WinXP Pro SP3).
Everything works just fine.
But once in a while, all emails in Inbox and Sent Items folders simply
disappear.
My question is how to prevent the loss of these emails and recover the lost
emails.
James

 

[Pat Willener]

Check your AutoArchive settings; most likely the disappeared items were
archived.

 

[Jorge Cervantes]

Check your AutoArchive settings; most likely the disappeared items were
archived.

Upon reading your post, I check Outlook folder:
c:\Documents and Settings\(xxx)\Local Settings\Application
Data\Microsoft\Outlook\

There were four pst files.

archive6.pst (8/19/09; 271 kb)
Outlook.pst (8/19/09; 209 mb)
archive5.pst (8/19/09; 9.2 mb)
Aarchive.pst (8/7/09; 271 kb)

Please advise me which archive I should look and how to open these archives?
Jorge

 

[Brian Tillman [MVP - Outlook]]

Please advise me which archive I should look and how to open these archives?

File>Open>Outlook Data File to open a PST.

 

[Pat Willener]

Upon reading your post, I check Outlook folder:
c:\Documents and Settings\(xxx)\Local Settings\Application
Data\Microsoft\Outlook\

There were four pst files.

archive6.pst (8/19/09; 271 kb)
Outlook.pst (8/19/09; 209 mb)
archive5.pst (8/19/09; 9.2 mb)
Aarchive.pst (8/7/09; 271 kb)

Please advise me which archive I should look and how to open these archives?
Jorge

The ones with size 271KB are empty, so it is archive5.pst that likely
contains your archived messages.