Disappearing emails

  • Thread starter Thread starter Jorge Cervantes
  • Start date Start date
J

Jorge Cervantes

I am currently using 97Outlook (under WinXP Pro SP3).
Everything works just fine.
But once in a while, all emails in Inbox and Sent Items folders simply
disappear.
My question is how to prevent the loss of these emails and recover the lost
emails.
James
 
Pat Willener said:
Check your AutoArchive settings; most likely the disappeared items were
archived.
Click to expand...

Upon reading your post, I check Outlook folder:
c:\Documents and Settings\(xxx)\Local Settings\Application
Data\Microsoft\Outlook\

There were four pst files.

archive6.pst (8/19/09; 271 kb)
Outlook.pst (8/19/09; 209 mb)
archive5.pst (8/19/09; 9.2 mb)
Aarchive.pst (8/7/09; 271 kb)

Please advise me which archive I should look and how to open these archives?
Jorge
 
Jorge said:
Upon reading your post, I check Outlook folder:
c:\Documents and Settings\(xxx)\Local Settings\Application
Data\Microsoft\Outlook\

There were four pst files.

archive6.pst (8/19/09; 271 kb)
Outlook.pst (8/19/09; 209 mb)
archive5.pst (8/19/09; 9.2 mb)
Aarchive.pst (8/7/09; 271 kb)

Please advise me which archive I should look and how to open these archives?
Jorge
Click to expand...

The ones with size 271KB are empty, so it is archive5.pst that likely
contains your archived messages.
 
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