Disappearing CD and DVD drives.

[SteveD61]

Hope someone can help me with this problem. A new install of WindowsXP Pro
on a new build computer.

Specs:
MSI K7N2G-ILSR
AMD AthlonXP 2500+
Kingston HyperX PC2700 DDR Ram 512megs
Western Digital EIDE HDD 80gigs (master on IDE0)
Ricoh DVD+R/RW (master on IDE1) and a Lite On 48x CDR/RW (slave on IDE1)
PS2 Keyboard and Mouse
All newest drivers and patches.

When I boot into Windows I can see the DVD drive in Windows Explorerand in
System Devices, everything looks ok, but I am unable to read anydisks I put
ito the drive. When I go to a dos prompt the drive is also notfound. When I
boot up with a CD or DVD in the drive I am able to read theDVD fine in
Windows Explorer and at a dos prompt until I reboot and forgetto leave a
disk in the drive. I have tried swapping the CDR/RW and DVD+R/RWdrives and
then Windows can't read the CDR/RW drive. I have also tried changing the HDD
to IDE1 and the DVD+R/RW and CDR/RW drives to IDE0, also no good.This is
starting to drive me a little batty ifanyone can help thanksin
(e-mail address removed)

 

[Sept1967]

Maybe try a better IDE cable (or even an UDMA100 one). I had a DVD slave
that would like to dissapear also. Until I put an UDMA100 cable on it. Just
a better signal I suppose.

 

[Moby]

OK,
Do you have the latest version of MSI Live running??

If so, close it down and see if ya drives work.

I have MSIKT4 Ultra, with DVD drive and DVD burner.

Working great until 2 weeks ago when I downloaded and installed latest
MSI Live.

After that, same problem as you.
Shut it down (and now stop it loading at boot up) and no probs at all.

Hope someone can help me with this problem. A new install of WindowsXP Pro
on a new build computer.

Specs:
MSI K7N2G-ILSR
AMD AthlonXP 2500+
Kingston HyperX PC2700 DDR Ram 512megs
Western Digital EIDE HDD 80gigs (master on IDE0)
Ricoh DVD+R/RW (master on IDE1) and a Lite On 48x CDR/RW (slave on IDE1)
PS2 Keyboard and Mouse
All newest drivers and patches.

When I boot into Windows I can see the DVD drive in Windows Explorerand in
System Devices, everything looks ok, but I am unable to read anydisks I put
ito the drive. When I go to a dos prompt the drive is also notfound. When I
boot up with a CD or DVD in the drive I am able to read theDVD fine in
Windows Explorer and at a dos prompt until I reboot and forgetto leave a
disk in the drive. I have tried swapping the CDR/RW and DVD+R/RWdrives and
then Windows can't read the CDR/RW drive. I have also tried changing the HDD
to IDE1 and the DVD+R/RW and CDR/RW drives to IDE0, also no good.This is
starting to drive me a little batty ifanyone can help thanksin
(e-mail address removed)

Regards,

Moby

===================================================================
Alan Stuart downunder in Perth, Oz
Email: (e-mail address removed)

Homepage: http://www.moby58.com
Local Weather: http://www.moby58.com/wx
Stuff for sale: http://www.moby58.com/forsale


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[Dan G]

If this is a Nforce motherboard, make sure you are not using the Nforce IDE
controller driver. Use only the default MS controller driver.

 

[neopolaris]

Hopefully MSI will resolve this issue. I have seen it more times than I
care. WindowsXP with a MSI board and a burner=no joy.

 

[Larc]

| Hopefully MSI will resolve this issue. I have seen it more times than I
| care. WindowsXP with a MSI board and a burner=no joy.

There is an update for MSI Live Update (3.51.00 dated Aug. 5). According to the
release note, "Fixed Bug: Access Optical Storage Drive fail under WinXP." This
will hopefully solve the problems.

Larc



§§§ - Please raise temperature of mail to reply by e-mail - §§§

 

[Never anonymous Bud]

If this is a Nforce motherboard, make sure you are not using the Nforce IDE
controller driver. Use only the default MS controller driver.

Horse pucky...






To reply by email, remove the XYZ.

Lumber Cartel (tinlc) #2063. Spam this account at your own risk.

It's your SIG, say what you want to say....

 

[Dan G]

No, actually, it's not. The Nvidia controller drivers are well-known for
this exact sort of trouble, check any of the Nvidia and MB forums.
In fact, the Nvidia unified driver package no longer installs the driver in
Win2K and XP, due to all the problems. But many of the MB install CD's still
have older versions of the unified driver that do install the controller
driver.

 

[Dave]

I get the same problem when I install XP Pro when I am in Explorer the cdrw
disappears. I try to look at the driver for it in the system devices and it
reports a problem with the atapi device driver.

I can boot from cd fine to install XP pro.. I don't believe it is an MSI
problem. I do believe it is a compatibility problem with XP and newer
Atapi devices for some reason. I got around this by installing a recent
version NERO right away.

I didn't have a problem when i installed XP Pro and had a 48x cdrw

What I had not tried is installing Service Pack 1 right away.. maybe that
has atapi updates ?

I do not run any of the MSI software

my hardware
msi 6590 bluetooth,no firewire,sata/promise ide3
WD 60gig master, Maxtor 60gig slave on IDE1
52x cdrw on IDE2

 

[neopolaris]

Thanks Larc.

 

[Moby]

| Hopefully MSI will resolve this issue. I have seen it more times than I
| care. WindowsXP with a MSI board and a burner=no joy.

There is an update for MSI Live Update (3.51.00 dated Aug. 5). According to the
release note, "Fixed Bug: Access Optical Storage Drive fail under WinXP." This
will hopefully solve the problems.

Larc

Thanks Larc,

Installed and everything works again



Regards,

Moby

===================================================================
Alan Stuart downunder in Perth, Oz
Email: (e-mail address removed)

Homepage: http://www.moby58.com
Local Weather: http://www.moby58.com/wx
Stuff for sale: http://www.moby58.com/forsale


* Remove NOSPAM.AND.EGGS. from email address for replies.

And just to try and stop spammers:
(e-mail address removed), (e-mail address removed), (e-mail address removed), (e-mail address removed),
(e-mail address removed), (e-mail address removed), (e-mail address removed), (e-mail address removed),
(e-mail address removed)

 

[Larc]

| >There is an update for MSI Live Update (3.51.00 dated Aug. 5). According to the
| >release note, "Fixed Bug: Access Optical Storage Drive fail under WinXP." This
| >will hopefully solve the problems.
| >
| >Larc
|
| Thanks Larc,
|
| Installed and everything works again

You're very welcome! Glad things are back to normal.

Larc



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[Ed_]

I have had similar problems and they turned out to be related to
uninstalling Easy-cd creator 4 and/or Nero and/or upgrading stomp CD
recording software. There is a Microsoft Knowledgebase article, I
don't have the number here but if you google for "windows xp cdrom
disappeared" you should find it. It's to do with "upperfilters" and
"lowerfilters" keys in the CDROM class registry entry in HKLM, and it
fixed my problem.

My atapi Travan tape drive disappeared as well and I suspect it is a
similar and related problem, but I haven't figured out what class
entry to experiment with yet.

**awful warning** Poking About in the Registry can seriously damage
your health

How about....Microsoft Knowledge Base Article - 314060

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

Ed

 

[Bit O Data]

http://support.microsoft.com/?kbid=314060

If you have easy CD Creater software, you may want to read this article:

http://support.microsoft.com/?kbid=314060


Knowledge is a powerful thing!!!

The Roxio software for Easy CD has incompatability issues with Windows XP.

Other than that try checking the IDE Drive Jumpers and cables. One slave
and one master or all on cable select with a good cable.

Good Luck!

 

[Strontium]

-
Bit O Data stood up at show-n-tell, in (e-mail address removed),
and said:

http://support.microsoft.com/?kbid=314060

If you have easy CD Creater software, you may want to read this
article:

http://support.microsoft.com/?kbid=314060


Knowledge is a powerful thing!!!

The Roxio software for Easy CD has incompatability issues with
Windows XP.

Yep, good `ol Roxio. They bought this product, from Adaptec, and failed to
hire any NT-savvy engineers. All they did was buy it, and repackage it. I
dumped this software, years ago. One of their representitives (a couple,
actually) participated in a cdr ng, and it was brought to their attention
that their 'repackaging' was insufficient for NT/NT5.x..... I see that they
have, since, still ignored this issue. They may be going the way of the
dinosaur...

Other than that try checking the IDE Drive Jumpers and cables. One
slave and one master or all on cable select with a good cable.

Good Luck!

--
Strontium

"You may be right! It's all a waste of time! I guess
that's just a chance I'm prepared to take....A danger
I'm prepared to face.....Cut to the chase." - RUSH

 

[JK]

-
Bit O Data stood up at show-n-tell, in (e-mail address removed),
and said:


Yep, good `ol Roxio. They bought this product, from Adaptec

Roxio was spun off from Adaptec.

, and failed to
hire any NT-savvy engineers. All they did was buy it, and repackage it.

Not quite.

I
dumped this software, years ago. One of their representitives (a couple,
actually) participated in a cdr ng, and it was brought to their attention
that their 'repackaging' was insufficient for NT/NT5.x..... I see that they
have, since, still ignored this issue. They may be going the way of the
dinosaur...

Roxio is now concentrating on music over the net. They bought Napster,
and are turning it into a pay service. I guess they haven't been doing
so well in their core business? It looks like Nero is extremely popular.