DVD+/-RW drive acting strangely


J

Jeff Heyen

Guys,

Sorry for the length on this inquiry. I hope the detail helps steer someone
in a direction that pins down the problem I'm having. Just recently my
LiteOn DVD+/-RW drive (SHW-160P6S, latest firmware) has been tripping out.
For whatever reason it suddenly would cause my system to go to a black
screen and reboot whenever I would insert a rewriteable DVD. The only thing
that I can recall changing on my system was a Java update.

System configuration: EPoX 9NPA+Ultra board (nForce4 Ultra chipset),
Athlon64 4000+ S939, 2GB PC3200 (4x512MB), Leadtek PCIex nVidia 6600GT 128MB
video, Samsung 160GB SATA 7200RPM (partitioned C & D), BenQ 16x DVD-ROM,
LiteOn DVD+/-RW (BenQ on primary master, LiteOn on secondary master),
Windows XP Pro SP2 (fully updated/patched), Nero Express 6.6.1.4, InCD
4.3.23.2.

Long story short, I did a lot of troubleshooting: swapped out two different
drives, different cables, tried both optical drives as master/slave on
primary and secondary channels, tried opticals on Promise IDE controller,
all to no avail. I restored my system from a month old Acronis TrueImage
backup, and issue went away.

In anticipation of troubleshooting this issue, I also purchased a new
Seagate 250GB SATA drive when I bought the Promise card. I did an Acronis
recovery to this drive, and due to my error (recovered the drive, and not
partition
by partition, ended up with a 160GB drive out of it. So, I've done a lot of
"jumping
through hoops" to get this system back up and running, and trying to get rid
of the
DVD+/-RW drive issue.

I finally threw in the towel and did a clean Windows XP install, on the
Seagate HD. Guess what, the DVD+/-RW drive issue is still with me. I can put
in a blank DVD+ or - R disc, and all is well. It will burn w/o issue, and
read. It will read other burned DVD's. But, just like before, almost
immediately upon accessing a rewriteable DVD the system goes to black screen
and reboots.

So, I'm down to three possible solutions. One is to attempt to find another
nForce4 Ultra board and swap it in. This is not impossible, but getting
"trickier" by the day, as supplies of these S939 boards dry up. Second
solution is to get a SATA DVD+/-RW drive. Third solution is to get a new
mobo/processer/memory. I'm not too hot on the third solution.

Any thoughts on why I'm experiencing this? Any suggestions re
troubleshooting that I've missed? I'm wide open to any ideas or suggestions
at this point.

TIA,

Jeff

P.S. Another thought - all my rewriteable DVD's are Fuji DVD+RW, some 2x,
newer ones 4x. Is there any chance that these are the culprit? Prior to this
issue arising they hadn't been problematic. I know, getting another brand of
DVD+/-RW is simple enough. I'll do that as a next step.

P.P.S. I did the DVD-RW thing, and same result. I also picked up another
80 pin IDE cable, no dice. The more I think about this it must be a
software
driver conflict thing. I don't relish the idea of doing another XP install,
and wading
through driver installs and updates one by one, until the DVD burner trips
out. But,
that may be what I need to do to pinpoint the culprit
 
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M

meerkat

Jeff Heyen said:
Guys,

Sorry for the length on this inquiry. I hope the detail helps steer
someone
in a direction that pins down the problem I'm having. Just recently my
LiteOn DVD+/-RW drive (SHW-160P6S, latest firmware) has been tripping out.
For whatever reason it suddenly would cause my system to go to a black
screen and reboot whenever I would insert a rewriteable DVD. The only
thing
that I can recall changing on my system was a Java update.
Hi Jeff, have you had a look at your Event Viewer to
check for any errors/warnings ?.
You might find something useful there.
bw..
 
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M

meerkat

Jeff Heyen said:
Here's what I see, re errors in Event Viewer:

Error 1000, in Applications
Error 1003, in System
(screen capture files attached)

Do you have any idea how you decipher these? I clicked through to the
Microsoft Help
and Support Center, and allowed the info to go to MS, but the results
there are as much
"Greek" as the screen shots.
In the Right pane, dbl/click on an error, and you`ll get more info.
bw..
 

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