Hi Jeff,
Here are a few solutions for the DirectX 9 "Logo Testing" error,
as well as other errors when trying to install patches or updates:
1. Try the resolutions in this recently released MS article:
http://support.microsoft.com/default.aspx?kbid=822798
2. Save and then Open the "DX9 Logo Error" patch on Line 189
for WinXP at:
http://www.kellys-korner-xp.com/xp_tweaks.htm
3. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck!
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
|I also downloaded the installation package from that address and it still
| says I need the "Windows logo certificate". Here is the exact message I
| recieve:
|
| "The software you are installing has not passed Windows Logo testing to
| verify its compatability with Windows XP. (Tell me why this testing is
| important.)
| This software will not be installed. Contact your system administrator."
|
| I know that the certificate is located in a Windows update however I cannot
| download them, when I try I recieve a message saying that the installation
| was unsuccessful. I have no idea why it will not install.
|
| "Cari (MS MVP)" wrote:
|
| >
www.microsoft.com/directx
| >
| > --
| > Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
| >
www.coribright.com
| >
| > | > > So I bought Sims 2 and I tried to install it but it says I need DirectX
| > > 9.0c,
| > > so I start to install it from the disc but it will not allow me to. I need
| > > the Windows logo certificate for it, in order to do that I need to
| > > download
| > > windows update which for some reason fails every time. Is there a way I
| > > can
| > > just get the certificate without going through the windows update? Or a
| > > way
| > > to bypass it? Please help. Thanks in advance.
| > >
| >
| >
| >
| >
