Direct3D 7 & 8 works, but 9 doesn't

[Guest]

Everything was working fine yesterday (games & all), and then I installed
another game (Diablo 2) and then inside the game I changed the video options
to play in 800x600 (instead of 640x480). I've played D2 forever and it never
did this before, but mind you this is a new computer...

Now ALL my games that use DirectX, including D2, I get a white-ish screen as
soon as it starts loading. It's all white with dark splotches & lines.
Kinda like not having the monitor plugged in properly, or bad drivers or
something.

In the dxdiag direct3D tests, the 7 & 8 work fine, but the 9 shows me that
same white screen...

I've already removed all my video drivers & reinstalled the latest ones,
along with my monitor drivers. I also have the latest DirectX.

I'm running WinXP, SP2 on a 3.0 P4, 1Gb Ram, ATI Radeon 7500 32Mb Video.
Anybody got anything to suggest?

 

[Jimmy S.]

Hi Luc,

Restore your system to the state it was in before you installed D2.

How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Everything was working fine yesterday (games & all), and then I installed
| another game (Diablo 2) and then inside the game I changed the video options
| to play in 800x600 (instead of 640x480). I've played D2 forever and it never
| did this before, but mind you this is a new computer...
|
| Now ALL my games that use DirectX, including D2, I get a white-ish screen as
| soon as it starts loading. It's all white with dark splotches & lines.
| Kinda like not having the monitor plugged in properly, or bad drivers or
| something.
|
| In the dxdiag direct3D tests, the 7 & 8 work fine, but the 9 shows me that
| same white screen...
|
| I've already removed all my video drivers & reinstalled the latest ones,
| along with my monitor drivers. I also have the latest DirectX.
|
| I'm running WinXP, SP2 on a 3.0 P4, 1Gb Ram, ATI Radeon 7500 32Mb Video.
| Anybody got anything to suggest?
|

 

[Guest]

Me again,

I forgot to mention that system restore didn't do it either...

My monitor is a Viewsonic LED flatscreen VE150m, although I don't think that
makes much of a difference...

I've tried one of those "directx remover" sharewares, and again, no go.

Guess I'm stuck re-formatting...

 

[Jimmy S.]

Hi Luc,

Reformatting is a little too drastic for this situation in my opinion.
Your best solution would be to repair Windows using these instructions:

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________