Digital ID name can not be found...

[Brad]

I have an email I can't open because I get the following message from
Microsoft Outlook;

"Can't open this item. Your Digital ID name can not be found by the
underlying security system."

Was does that mean and how can I fix it?
The email "envelope" looks like it has a little red ribbon attached to it???
I can't right click it or anything.

Brad
Win2k; MSO2000 using MSOutlook

 

[Brian Tillman [MVP - Outlook]]

I have an email I can't open because I get the following message from
Microsoft Outlook;

"Can't open this item. Your Digital ID name can not be found by the
underlying security system."

Was does that mean and how can I fix it?
The email "envelope" looks like it has a little red ribbon attached to it???
I can't right click it or anything.

It usually means that it's a digitally signed message, but you should be able
to open a message like that. Where digitally signed messages are not sent as
clear text when signed, the recipient can encounter what you see. This is
something the sender controls, so there's little you can do other than to
contact the sender and ask that s/he either not sign the message or send it in
clear text.

 

[David H. Lipman]

From: "Brian Tillman [MVP - Outlook]" <[email protected]>


| It usually means that it's a digitally signed message, but you should be able
| to open a message like that. Where digitally signed messages are not sent as
| clear text when signed, the recipient can encounter what you see. This is
| something the sender controls, so there's little you can do other than to
| contact the sender and ask that s/he either not sign the message or send it in
| clear text.
| --
| Brian Tillman [MVP-Outlook]


May not digitally signed, but encypted email.

 

[Brian Tillman [MVP - Outlook]]

May not digitally signed, but encypted email.

How could it be encrypted of the recipient doesn't have a digital certificate
and didn't give his public key to the sender? Moreover the icon for an
encrypted message is usually a blue lock, not a red ribbon.

 

[David H. Lipman]

From: "Brian Tillman [MVP - Outlook]" <[email protected]>


| How could it be encrypted of the recipient doesn't have a digital certificate
| and didn't give his public key to the sender? Moreover the icon for an
| encrypted message is usually a blue lock, not a red ribbon.
| --
| Brian Tillman [MVP-Outlook]


Thanx for the correction. I missed the Red Ribbon :-(

 

[Brad]

Thanks for the discussion gentlemen,

If this helps at all it's coming from my son, he's in the US Army and it's
his MIL email address. The subject line has (UNCLASSIFIED) at the end; don't
know what that means or "if" it means anything.

He said he can send to web based email (gmail) w/o any problems, it's my
Outlook that seems to not like his email.

I can't even Rt. click his email and do anything, so I can't even see his
email addy to try sending him something.

Anymore thoughts?

Brad

From: "Brian Tillman [MVP - Outlook]" <[email protected]>


| How could it be encrypted of the recipient doesn't have a digital certificate
| and didn't give his public key to the sender? Moreover the icon for an
| encrypted message is usually a blue lock, not a red ribbon.
| --
| Brian Tillman [MVP-Outlook]


Thanx for the correction. I missed the Red Ribbon :-(

 

[David H. Lipman]

From: "Brad" <[email protected]>

| Thanks for the discussion gentlemen,

| If this helps at all it's coming from my son, he's in the US Army and it's
| his MIL email address. The subject line has (UNCLASSIFIED) at the end; don't
| know what that means or "if" it means anything.

| He said he can send to web based email (gmail) w/o any problems, it's my
| Outlook that seems to not like his email.

| I can't even Rt. click his email and do anything, so I can't even see his
| email addy to try sending him something.

| Anymore thoughts?

| Brad

Yes...

It means you "son" used his Common Access Card (CAC) and digitally signed his email using
his AKO Email address

Such discussions should NOT be performed in public.

If you want to discuss this further, you may email me.

Just remove ~nospam~ from my posting email address
[email protected]