Dialup problems

[Guest]

I have a problem which developed a few days ago. Whenever my desktop pc
starts, it automatically tries to dial the internet even before the system
has finished loading. I cannot for the life of me find out what programme is
trying to dial out. The modem log shows it trying to dial my ISP and if I
let it connect, no IE window opens. I am free of mal and spyware, use
Zonealarm Pro as firewall and Microsoft antispyware is up to date and
running.. I have tried booting with logfile but cannot make out what, if
anything, is causing my computer to dialout. Any help would be very much
appreciated. My laptop does NOT have this problem.

Larry

 

[Guest]

I have a problem which developed a few days ago. Whenever my desktop pc
starts, it automatically tries to dial the internet even before the system
has finished loading. I cannot for the life of me find out what programme is
trying to dial out. The modem log shows it trying to dial my ISP and if I
let it connect, no IE window opens. I am free of mal and spyware, use
Zonealarm Pro as firewall and Microsoft antispyware is up to date and
running.. I have tried booting with logfile but cannot make out what, if
anything, is causing my computer to dialout. Any help would be very much
appreciated. My laptop does NOT have this problem.

Larry

It could be your Anti-Virus configured to look for updates on startUp or
windows updates looking for updates?.
1= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Connections Tab, make sure this Radio Button is checked;
(*) Never a connection

Click [OK] and Reboot and see if the issue resolved if not then download the
Processor explorer and see what program is causing this.
Use this Tool to monitor the running processes in the background and see
what application causing it:
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx
HTH.
Let us know.
nass

 

[Bill Ridgeway]

If the problem appeared only recently you may have a spyware problem. Check
the number being dialled. If it's anything other than the number for your
ISP be very suspicious. Some spyware replaces you regular dial-up number
with an 07(mobile), 09(premium rate) or an 00(international) number at great
cost.

Change the number dialled (or set-up a new dial-up).
Upgrade your threat prevention software.
Scan for threats.

Some spyware prevents you using a number anything other than the one it
wants you to use. In this case it may be best to refer your computer to
someone competent to deal with the problem. I've found that, in this
situation, there's not much better can be done than reformatting the hard
disk and installing everything again.

Regards.

Bill Ridgeway
Computer Solutions