dial-up option grayed in Internet Connection Wizard

[Jim]

I re-installed windows XP pro (as an upgrade) on a
machine with a dial-up internet connection. After the re-
install, the internet dial-up information was completely
gone. When I tried to restore it through the internet
connection wizard, the radio button for dial-up was
grayed out; only the broadband option was active. Re-
installing still doesn't fix the problem. Any suggestions?

thanks,

Jim

 

[Eric Cross [MVP]]

Greetings Jim,

Please see the following Microsoft Knowledge Base Article.

Dial-up modem or PPPoE option in New Connection Wizard is unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558

________________
Eric Cross
Microsoft MVP (Windows Networking)
http://mvp.support.microsoft.com