dial up modem problem

  • Thread starter Thread starter robbybobs
  • Start date Start date
R

robbybobs

My mum and dad have bought a laptop with a dial up adaptor type internet
connection. However, the modem either cant connect to the internet or
disconnects within 30 seconds of connection, while other computers connected
to the same isp, same phone line and even same cable, have no problems. The
other day I bought an external modem, hoping the original modem was dodgy
but the same thing happens. I have defragmenter the hard drive in case it
has any effect but without success. The computer has previously been sent
back the manufacturer and they reformatted the hard drive, then reinstalled
all the software, still without helping. Any ideas what could be the problem
and do you wizards think the computer if flawed. It is a Targa laptop amd
2600.
Thanks chaps
 
Sounds like a setting is telling the modem to disconnect
when not actively up/downloading. Check the properties.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| My mum and dad have bought a laptop with a dial up adaptor
type internet
| connection. However, the modem either cant connect to the
internet or
| disconnects within 30 seconds of connection, while other
computers connected
| to the same isp, same phone line and even same cable, have
no problems. The
| other day I bought an external modem, hoping the original
modem was dodgy
| but the same thing happens. I have defragmenter the hard
drive in case it
| has any effect but without success. The computer has
previously been sent
| back the manufacturer and they reformatted the hard drive,
then reinstalled
| all the software, still without helping. Any ideas what
could be the problem
| and do you wizards think the computer if flawed. It is a
Targa laptop amd
| 2600.
| Thanks chaps
|
|
 
Hi Jim,
I've just left Spain where they live so its a tad hard to see the settings.
However, the modems disconnects when up/downloading and even did the same
thing before the hard drive was formatted! Do you still think it could be a
setting and if so where, surely not auto disconnect ?
Thanks
 
I doubt if a reinstall will fix the problem. A format and
reinstall might since that would reset all the settings.
There could be a virus, or it could just be that there is a
time out set or a disconnect on error, don't know, it could
even be a Spanish telco issue with data on voice phone
lines.

It could be auto-disconnect is set to some time that is very
short, I always set mine to never disconnect.
Sorry I can't suggest any thing more useful than to look at
everything on the device manager and the control panel under
telephony and modems both.

Have the phone line checked for noise and static, that could
cause a disconnect too.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| Hi Jim,
| I've just left Spain where they live so its a tad hard to
see the settings.
| However, the modems disconnects when up/downloading and
even did the same
| thing before the hard drive was formatted! Do you still
think it could be a
| setting and if so where, surely not auto disconnect ?
| Thanks
|
in message
| | > Sounds like a setting is telling the modem to disconnect
| > when not actively up/downloading. Check the properties.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > | > | My mum and dad have bought a laptop with a dial up
adaptor
| > type internet
| > | connection. However, the modem either cant connect to
the
| > internet or
| > | disconnects within 30 seconds of connection, while
other
| > computers connected
| > | to the same isp, same phone line and even same cable,
have
| > no problems. The
| > | other day I bought an external modem, hoping the
original
| > modem was dodgy
| > | but the same thing happens. I have defragmenter the
hard
| > drive in case it
| > | has any effect but without success. The computer has
| > previously been sent
| > | back the manufacturer and they reformatted the hard
drive,
| > then reinstalled
| > | all the software, still without helping. Any ideas
what
| > could be the problem
| > | and do you wizards think the computer if flawed. It is
a
| > Targa laptop amd
| > | 2600.
| > | Thanks chaps
| > |
| > |
| >
| >
|
|
 
Thanks Jim,
I've been looking in control panel for some clue without success. The same
issue happens in England too so it cant be Spanish phone line related. My
parent come back to the uk in 4 weeks so I'll look again, its just they are
going crazy not being able to communicate with their kiddywinks.
 
Maybe they can find a friendly geek in Spain to help them?


| Thanks Jim,
| I've been looking in control panel for some clue without
success. The same
| issue happens in England too so it cant be Spanish phone
line related. My
| parent come back to the uk in 4 weeks so I'll look again,
its just they are
| going crazy not being able to communicate with their
kiddywinks.
in message
| | >I doubt if a reinstall will fix the problem. A format
and
| > reinstall might since that would reset all the settings.
| > There could be a virus, or it could just be that there
is a
| > time out set or a disconnect on error, don't know, it
could
| > even be a Spanish telco issue with data on voice phone
| > lines.
| >
| > It could be auto-disconnect is set to some time that is
very
| > short, I always set mine to never disconnect.
| > Sorry I can't suggest any thing more useful than to look
at
| > everything on the device manager and the control panel
under
| > telephony and modems both.
| >
| > Have the phone line checked for noise and static, that
could
| > cause a disconnect too.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > | > | Hi Jim,
| > | I've just left Spain where they live so its a tad hard
to
| > see the settings.
| > | However, the modems disconnects when up/downloading
and
| > even did the same
| > | thing before the hard drive was formatted! Do you
still
| > think it could be a
| > | setting and if so where, surely not auto disconnect ?
| > | Thanks
| > |
| > | "Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm>
wrote
| > in message
| > | | > | > Sounds like a setting is telling the modem to
disconnect
| > | > when not actively up/downloading. Check the
properties.
| > | >
| > | >
| > | > --
| > | > The people think the Constitution protects their
rights;
| > | > But government sees it as an obstacle to be
overcome.
| > | >
| > | >
| > | > | > | > | My mum and dad have bought a laptop with a dial up
| > adaptor
| > | > type internet
| > | > | connection. However, the modem either cant connect
to
| > the
| > | > internet or
| > | > | disconnects within 30 seconds of connection, while
| > other
| > | > computers connected
| > | > | to the same isp, same phone line and even same
cable,
| > have
| > | > no problems. The
| > | > | other day I bought an external modem, hoping the
| > original
| > | > modem was dodgy
| > | > | but the same thing happens. I have defragmenter
the
| > hard
| > | > drive in case it
| > | > | has any effect but without success. The computer
has
| > | > previously been sent
| > | > | back the manufacturer and they reformatted the
hard
| > drive,
| > | > then reinstalled
| > | > | all the software, still without helping. Any ideas
| > what
| > | > could be the problem
| > | > | and do you wizards think the computer if flawed.
It is
| > a
| > | > Targa laptop amd
| > | > | 2600.
| > | > | Thanks chaps
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
 
not my parents, but nice idea.
Jim Macklin said:
Maybe they can find a friendly geek in Spain to help them?


| Thanks Jim,
| I've been looking in control panel for some clue without
success. The same
| issue happens in England too so it cant be Spanish phone
line related. My
| parent come back to the uk in 4 weeks so I'll look again,
its just they are
| going crazy not being able to communicate with their
kiddywinks.
in message
| | >I doubt if a reinstall will fix the problem. A format
and
| > reinstall might since that would reset all the settings.
| > There could be a virus, or it could just be that there
is a
| > time out set or a disconnect on error, don't know, it
could
| > even be a Spanish telco issue with data on voice phone
| > lines.
| >
| > It could be auto-disconnect is set to some time that is
very
| > short, I always set mine to never disconnect.
| > Sorry I can't suggest any thing more useful than to look
at
| > everything on the device manager and the control panel
under
| > telephony and modems both.
| >
| > Have the phone line checked for noise and static, that
could
| > cause a disconnect too.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > | > | Hi Jim,
| > | I've just left Spain where they live so its a tad hard
to
| > see the settings.
| > | However, the modems disconnects when up/downloading
and
| > even did the same
| > | thing before the hard drive was formatted! Do you
still
| > think it could be a
| > | setting and if so where, surely not auto disconnect ?
| > | Thanks
| > |
| > | "Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm>
wrote
| > in message
| > | | > | > Sounds like a setting is telling the modem to
disconnect
| > | > when not actively up/downloading. Check the
properties.
| > | >
| > | >
| > | > --
| > | > The people think the Constitution protects their
rights;
| > | > But government sees it as an obstacle to be
overcome.
| > | >
| > | >
| > | > | > | > | My mum and dad have bought a laptop with a dial up
| > adaptor
| > | > type internet
| > | > | connection. However, the modem either cant connect
to
| > the
| > | > internet or
| > | > | disconnects within 30 seconds of connection, while
| > other
| > | > computers connected
| > | > | to the same isp, same phone line and even same
cable,
| > have
| > | > no problems. The
| > | > | other day I bought an external modem, hoping the
| > original
| > | > modem was dodgy
| > | > | but the same thing happens. I have defragmenter
the
| > hard
| > | > drive in case it
| > | > | has any effect but without success. The computer
has
| > | > previously been sent
| > | > | back the manufacturer and they reformatted the
hard
| > drive,
| > | > then reinstalled
| > | > | all the software, still without helping. Any ideas
| > what
| > | > could be the problem
| > | > | and do you wizards think the computer if flawed.
It is
| > a
| > | > Targa laptop amd
| > | > | 2600.
| > | > | Thanks chaps
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|
 

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