Dial Up Internet Connection

[Wayne]

I am having trouble with my Win XP Home Edition PC. I
was trying to get to the Internet and I connect.
However, IE starts to find my home page, then in the
lower left hand corner it says detecting proxy settings
and the IE window disappears preventing me from surfing
the web. Two things I was doing at the time were
updating my MacAfee VirusScan to 8.0 and trying to set up
ICS with my other networked computer. I have tried
several things to resolve this issue but nothing has
worked. So I reinstalled Windows XP Home. Now when I go
to set up an Internet connection manually my dial-up
modem option is greyed out. Only the broadband
connection is selected and I can't switch to the dial up
modem. I have uninstalled the modem and re-installed,
but that didn't work either. Could you please help?
Perhaps it is a registry setting that needs changed.
Thank you!

 

[Robert L [MS-MVP]]

quoted from http://www.ChicagoTech.net
Connect using a dial-up modem or VPN option in the New Connection Wizard is
unavailable (gray out)
SYMPTOMS:
1) After installed SP1 for XP and then use the System Restore feature to
restore Windows to a state before the installation of the service pack.
2) After upgraded your computer to XP Pro from Win98, ME and XP Home. You
may experience the following symptoms: a) The Connect using a dial-up modem
or VPN option in the New Connection Wizard is unavailable (gray out). b) The
Network Connections folder is empty. c) ICS and ICF services do not start
because of a dependency failure. d) In the Event Viewer, you may get Event
ID: 7023, Event ID: 20035 or error 5 with Access is denied, Remote Access
Connection Manager failed to start because it could not create buffers or
Could not start the Remote Access Connection Manager service on Local
Computer.
Resolution: 1) To resolve this problem, reinstall SP1 for Windows XP. 2)
Delete the NextID value
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony\Cards\NextID,
and then restart the computer. 3) Delete the Telephony key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Telephony.

--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.