devise installer error

M

Marcy

I have a Dell 2300 Dimension but later installed a plug n play AOC monitor
replacing my Dell monitor. Ever since installing it I get an error message
everytime I boot up my computer "Windows could not load the installer for
Monitor. Contact your vendor for assistance. I contacted AOC but since the
monitor works just fine told me to check with Windows. I have done the try to
install but I get that error message when I do try. This error message seems
to be stopping service pack 3 from installing as I get an access denied error
after the other error pops up the download stops and I get service pack 3
installation did not complete Windows has partially updated and may not work
properly, but it seems just fine. I have IE 8 installed and am XP Home
edition. Any help very appreciated am newbie
 
A

Andrew E.

Try opening device mgr,see what monitor(s) are listed,if the old still is,
then expand the tree,R.click the hardware,select "disable"..
 
O

Olórin

Marcy said:
I have a Dell 2300 Dimension but later installed a plug n play AOC
monitor replacing my Dell monitor. Ever since installing it I get an
error message everytime I boot up my computer "Windows could not load
the installer for Monitor. Contact your vendor for assistance. I
contacted AOC but since the monitor works just fine told me to check
with Windows. I have done the try to install but I get that error
message when I do try. This error message seems to be stopping
service pack 3 from installing as I get an access denied error after
the other error pops up the download stops and I get service pack 3
installation did not complete Windows has partially updated and may
not work properly, but it seems just fine. I have IE 8 installed and
am XP Home edition. Any help very appreciated am newbie

Have you tried a driver for the new monitor?

Also, I'd suggest downloading the standalone SP3 file rather than installing
via Windows Updates, which is what it sounds like you're doing.
 
M

Marcy

Andrew, Thank you for your help....I tried the devise manager but it only has
this monitor I'm talking about in my post, not the old one. If I try to
update the devise I get the installer error. I called the company that makes
it but it said that as long as it was working fine there was nothing they
could do.
 
M

Marcy

--
"newbie"


Tim Meddick said:
Download the "Full" SP3 file by clicking on the link below that will take you to the
relevant download page :

Windows XP Service Pack 3 Network Installation Package for IT Professionals and
Developers
http://www.microsoft.com/downloadS/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

==

Cheers, Tim Meddick, Peckham, London. :)





Thanky ou again for your help and I did try to download that pack but when it was being put on my computer it went fine and then a 3rd party devise thing came up with the same error message as before and it had to abort again. My monitor is a plug n play and doesn't need a driver I guess. I just don't understand this I will probably have to take it into the shop and have someone else try to figure it out. I have had this monitor for 3 yrs. now it has always had the error message but if I clicked it it just went away and I didn't worry about it. Except now I can't get the service pack 3 and I am led to believe I will need it eventually.
 
O

Olórin

"Pack" - do you mean the standalone installer for SP3 that Tim pointed you
to? And you say you tried - did you *succeed* in downloading it completely?

Were *you* installing it? Just that your sentence construction implies to me
that someone else was doing it...

Please relay the exact text of the error message.

Well, why not just try? It wouldn't hurt, and it might fix (one of?) the
problems you're having. Although you seem to be mix-and-matching the
installation of Service Pack 3 with fitting a new monitor, and I for one am
a tad confused.

Yet you seem certain that your monitor doesn't need a driver? Just head to
the website of the manufacturers of your monitor, find the Support or
Downloads page (or similar), search for your particular model then look for
an XP driver for it.

Try to fix one problem first - I'd suggest the monitor one. Also, research
steps to take before installing XP SP3.
 
M

Marcy

--
"newbie"


Were *you* installing it? Just that your sentence construction implies to me
that someone else was doing it...


Please relay the exact text of the error message.


Well, why not just try? It wouldn't hurt, and it might fix (one of?) the
problems you're having. Although you seem to be mix-and-matching the
installation of Service Pack 3 with fitting a new monitor, and I for one am
a tad confused.


Yet you seem certain that your monitor doesn't need a driver? Just head to
the website of the manufacturers of your monitor, find the Support or
Downloads page (or similar), search for your particular model then look for
an XP driver for it.


Try to fix one problem first - I'd suggest the monitor one. Also, research
steps to take before installing XP SP3.

Marcy wrote: I agree with you that if I could get the monitor issue fixed, I feel
there would be no problem with the Service Pack 3. I will try the site again
for AOC
and try to dowload a driver. Sorry it took so long to reply but been really
busy.
Thank you so much for your patience!
 

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