device not working

[katie]

Could anyone please help me with this problem that i have ...i have a HP
pavilion dv8000 what is happening is when i put in my card from digital
camera it just does not seem to register . as i gather when it is put into
the slot on the computer it should show that i have an F drive or something
like that but nothing is happening.as i am fairly new to computers i just
dont have a clue..
thank you for any help that you can give to me..

Kathy

 

[John]

Could anyone please help me with this problem that i have ...i have a HP
pavilion dv8000 what is happening is when i put in my card from digital
camera it just does not seem to register . as i gather when it is put into
the slot on the computer it should show that i have an F drive or something
like that but nothing is happening.as i am fairly new to computers i just
dont have a clue..
thank you for any help that you can give to me..

Kathy

Hi Kathy,

Download this version of Tracker and use it instead of the Windows File
Explorer:

http://www.freedownloadscenter.com/Utilities/Explorer_Replacements/TrackerV3.html

Regards,
John.

 

[katie]

Thank you John for answering but as i dont know what i am doing will this
help me get connected to the camera card.
Kathy

 

[Malke]

Thank you John for answering but as i dont know what i am doing will this
help me get connected to the camera card.

No, and you shouldn't download unknown software like that anyway. See if
the camera card works in a different computer. If it does, you know the
camera card is OK. If it doesn't, you need a new camera card. See if a
different camera card works in your computer. If it doesn't, you know
your computer is at fault and you should contact HP tech support.

Since you say you don't know much about computers, the most effective
course of action for you might be to take the machine to either a
knowledgeable friend or computer professional and have someone who knows
what they are doing check it out for you.


Malke

 

[John]

Thank you John for answering but as i dont know what i am doing will this
help me get connected to the camera card.
Kathy

Hello again Kathy,

Once this program has been installed, you use it in the same way you
would use the Windows File Explorer, in that, after you have plugged
your card into your PC, you fire up the new program and your card should
appear somewhere down the bottom of the list of drives. Click on the new
card drive to view its contents. If you have preview selected at the
bottom of the screen, you should be able to view any photos
individually. You can then move or copy and photos to your hard drive
just by dragging them into an appropriate folder of your choice.

I hope this helps.

Regards,
John.

 

[katie]

thank you very much for your help,i am taking you advice and taking it to a
shop for repair,as i have tried anothere card but it still wont work.it is a
new laptop ,only got it at xmas ,the only thing is it was bought in america
i live in the uk,i have contacted Hp from here.Thank you again.
Kathy