Device not recognised

G

Guest

My p.c no longer recognises my Canon IXUS 50 camera, before i could just plug
and play.
It's not the camera, usb port or usb cable as i've tried these with
different devices, or on a friends computer, i've disabled my anti-virus,
uninstalled/reinstalled the software that came with the camera.
When i connect the camera, i get the ding-dong sound that informs me that my
p.c has recognised that something is connected to a usb port, but, before all
i had to do was goto my computer, then click on the camera icon. Now i can't
find the camera icon.
Thanks for reading, hope you can help.
 
C

Cari \(MS-MVP\)

When it's connected, right click on My Computer and select Manage. On the
following screen, click on Disk Management. Does it show up as a Removable
Drive on the right hand side of the screen? Is it assigned a drive letter?

The easiest thing to do to get the pictures to your PC is to use a card
reader. I have the same camera but the US version SD400 and have never
connected it straight to the computer as I prefer the reader.
 
C

Cari \(MS-MVP\)

Does it show in Disk Management? If it's not assigned a drive letter, it
won't appear in My Computer or Windows Explorer.
 
B

Bob I

Use any of the following:
Start, Run, diskmgmt.msc
or
R-click My computer, Manage, Storage, Disk Management
or
Start, Help and Support, search term Disk Management, and follow the links.
 
G

Guest

No, it's not in 'Disk Management'...
One thing i've tried, and i hope will be of some relavence to you, when i
have the camera connected, if i go to device manager, it appears, when i
expand the 'Imaging Devices' tab, if i then uninstall the camera then reboot,
then connect the camera, i get notification at the task bar that 'New
Hardware' has been found, then a few seconds later, it notifies me that my
hardware has been installed and is ready for use, but, when i go back to 'My
Computer' it's still not there, i.e in the section 'Devices with removable
storage', this is where it used to be, and i'm sure it used to have a drive
letter (F:).
 

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