Device Manager registering nothing

[Scott Peabody]

I am having serious hadware issues. My DVD and DVD/CDRW
drives aren't working and neither is my sound card and
probably numerous other devices that I haven't been abole
to figure out yet. When I open device manager there is
nothing listed, it is completely blank. The same thing
happens when I try to view my any hardware resources and
most of my non network related components under system
information application. When I checked out my services
there were several that were disabled that I thought
should not be (e.g. Plug and Plan and Automatic Updates),
and whne I try to click on them I get the
error: "Configuration Manager: The Plug and Play service
or another required service is not available". The only
things I have done since things started not working are
defragment the hard drive and run a recent windows
update. Virus scan reveals no viruses. I tried to update
Windows but I get an error message everytime I try. There
is not anything that stands out in the event log. Any
assistance in this manner would be greatly appreciated.

 

[Kevin]

When you reboot or restart the system these pieces of hardware are not found
by Windows? Have you recently reformatted your hard drive and reinstalled
Windows?

 

[Guest]

Hi Kevin
I see you have been trying to help out others with CD problems
I have a Creative CDRW drive (RW4224E). Since I installed Windows XP Professiona
I have not been able to do anything with the drive. I cannot even copy a file to it
When I look at Device Manager it shows it as a CD-ROM drive.
Since my system came with it already installed, I have no drivers or disks to go back to
I have gone to manufacturer site with no help there
Any suggestions welcomed
TIA
Jac

 

[OldKenGoat]

Hi Kevin,
I see you have been trying to help out others with CD problems.
I have a Creative CDRW drive (RW4224E). Since I installed Windows XP
Professional
I have not been able to do anything with the drive. I cannot even
copy a file to it. When I look at Device Manager it shows it as a
CD-ROM drive.
Since my system came with it already installed, I have no drivers or
disks to go back to. I have gone to manufacturer site with no help
there.
Any suggestions welcomed.
TIA.
Jack

Try here: http://us.creative.com/support/downloads/download.asp
HTH,
okg