Device Drivers not detected on hardware install

[Benjamin]

I am installing linksys hardware, but I have called them
and run through their technical support and they have
come to the conclusion that the following issue is
software/OS related rather than device related.

Please help me in any way possible - I have been owrking
on this issue for 3 days with nothing yet but failure -
Thank You in advance!

Hardware/Software involved:
WinXP Pro
WUSB11 v3.0 Linksys wireless Adapter (NOT ABLE TO INSTALL)
WMP54G Linksys Wireless PCI Adapter (NOT ABLE TO INSTALL)
CNET Ethernet PCI Adapter (INSTALLED)

The two wireless adapters work great on other computers,
but on this one I am having trouble.

Since they have been installed/uninstalled frequently,
here is something I have noticed in the device manager:

There are "Packet Scheduler Miniport" Listings that only
show up if I show the hidden items in the device
manager. The actual hardware listing is gone, but these
listing still remain. I believe this is a symptom of
whatever the problem is.

I have used the linksys install utility that you are not
supposed to use on XP, in an attempt to get around the
problem with it not recognizing the drivers for the
hardware, but it installed a WLAN monitor and the driver
independant of the actual hardware - the hardware would
still be listed as unknown.

I have only tried one wireless adapter at a time, and I
have also tried switching PCI slots and USB ports
depending on which adapter I'm trying to use.

I have uninstalled the WLAN monitor, as XP does not need
it. However, There are the several listing of the packet
scheduler miniports left in device manager, which lead me
to believe that there are files left behind or registry
entries somewhere I need to remove.

I am using the most recent and the correct drivers, and
the devices work properly on my other machines. I have
tried the whole rebooting/uninstalling the hardware on
the list, ETC, but it all ends in the same problem.

When I attempt to uninstall the packet scheduler
miniports, I recieve the following error message:

---------------------------
Device Manager
---------------------------
Failed to uninstall the device. The device may be
required to boot up the computer.
---------------------------
OK
---------------------------

I have attempted to disable these listings, and uninstall
on the next boot or in safe mode, but this also fails.

Thank You again in advance for your help, and I hope to
hear from you all soon! Please if you do not know the
solution, please forward me to a place that would hold
the answers, or a place I should be posting in that I
would probably get an answer from.

THANK YOU THANK YOU THANK YOU!

Benjamin

 

[Doug Sherman [MVP]]

Possible:

1. BIOS - see if any PCI slots are reserved for legacy hardware.

2. USB drivers - do any USB devices work on this machine?

Doug Sherman
MCSE Win2k/NT4.0, MCSA, MCP+I, MVP

 

[Benjamin]

There are no PCI slots reserved for legacy hardware, and
there are other USB devices that work properly on this
machine and the same port I have attempted to use for
this adapter.

At one point this hardware would detect the driver, it
just wouldn't work properly, but after many different
install/uninstalls and running lower windows version
installers, It no longer worked. I am still concerned
with the large list of Packet Scheduler Miniports listed
under the network adapter section.

Thank you for your help!

 

[Doug Sherman [MVP]]

Uninstall the devices and their drivers. Then use System Restore back to a
point before you installed the devices. That way you can start clean
instead of trying figure out what has changed after each install attempt.

Doug Sherman
MCSE Win2k/NT4.0, MCSA, MCP+I, MVP

 

[Benjamin]

The devices are already uninstalled, but listed at the
bottom of my previous post is an error message I get when
attempting to uninstall the packet scheduler miniports.

I can not use system restore, as it was turned off on the
computer involved.