Determining which address was used for contacts with multiple emailaccounts

D

David

Under Outlook 2007 (Win XP SP3), when sending mail to a contact that
has multiple emails stored (email, email2, email3 fields in the
Contacts folder), the To: field is replaced with the contact's name
when stored in the sent folder. Right clicking on the name only brings
up the stored contact, but does not indicate whether the email was
sent to email, email2, etc. Pulling up the Options on the saved sent
message is blank as well.

While selecting the correct address is relatively easy at authoring
time, how can I determine after-the-fact which email was used to send
the message?

Thanks for the help!

David
 
R

Roady [MVP]

You can specify different display names for each email address that you
store for a contact. By default this is a combination of the name of the
contact and the email address.
 
D

David

You can specify different display names for each email address that you
store for a contact. By default this is a combination of the name of the
contact and the email address.

Thanks for the tip, Roady. So if I want the display name to be the
same (since the name of the contact is the same, I don't want to
subject my recipients to having arbitrarily different display names to
satisfy my needs), I'm stuck with no way of seeing the actual messages
headers and addresses used? Seems like a fairly obvious design flaw.

Thanks again for the help!

David
 
B

Brian Tillman [MVP - Outlook]

On Nov 12, 1:51 am, "Roady [MVP]"
So if I want the display name to be the
same (since the name of the contact is the same, I don't want to
subject my recipients to having arbitrarily different display names to
satisfy my needs), I'm stuck with no way of seeing the actual messages
headers and addresses used? Seems like a fairly obvious design flaw.

I have several contacts with multiple addresses. I found it quite easy to
have display names of "Joe Blow at AT&T" and "Joe Blow at Hotmail" for the
person. It's clear who the person is and it's clear where the mail will
arrive.
 
D

David

I have several contacts with multiple addresses.  I found it quite easyto
have display names of "Joe Blow at AT&T" and "Joe Blow at Hotmail" for the
person.  It's clear who the person is and it's clear where the mail will
arrive.

Understood, Brian. Thanks for the pointer. The problem is the display
name "Joe Blow at AT&T" is also transmitted to the recipient. Why
Outlook insists on not making the header information visible on saved
sent messages is beyond me. Why force users to jump through hoops when
I simply want to see the email address used to send an old message?
It's oddities like this that betray Outlook's heavy focus on the
Exchange-enabled set. That emphasis is fine, but it does have
challenges when looking beyond an Exchange-only internal environment.

David
 

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