Outlook 2002 address book

[onehas]

I have contacts in the contact folder with multiple email addresses (ie,
email and email2) and each email address has a different display name (eg,
home, work). The "To" display when selected in a new message shows two
emails entries for the contact (home and work) but both entries have the same
email address (the one listed for "email"). Is there a way for the email2
address to be displayed correctly? Thanks for any help.

 

[Russ Valentine [MVP-Outlook]]

If you enter the data correctly it will display correctly. Outlook only
displays what you have placed in those fields.

 

[onehas]

Thanks for the quick reply but I don't believe the data is incorrect unless
I'm overlooking something (which is very possible). If you click on the
contact in the contact folder it brings up the data entry window. The emails
(email, email 2,..) are entered separately from pull down menus and the two
emails show address and display name correctly. Also any view in the
contacts window also shows correctly. It's only when you look at the entries
from the address book that you see incorrect labeling. Its is possible that
I am missing a setting somewhere? This problem occurs for all contacts with
multiple email entries.

If you enter the data correctly it will display correctly. Outlook only
displays what you have placed in those fields.
--
Russ Valentine
[MVP-Outlook]

I have contacts in the contact folder with multiple email addresses (ie,
email and email2) and each email address has a different display name (eg,
home, work). The "To" display when selected in a new message shows two
emails entries for the contact (home and work) but both entries have the
same
email address (the one listed for "email"). Is there a way for the email2
address to be displayed correctly? Thanks for any help.

 

[Russ Valentine [MVP-Outlook]]

I can't reproduce it nor have I seen it reported. So there is more to your
story. The address book view will show three things for every electronic
address in your Contacts Folder: Name, the Email Display As Field, and the
actual email address. If yours does not, then you'll need to figure out what
is wrong with your address book view. Many people are displaying a different
Contacts Folder in their address book view than the one they are actually
using in Outlook. Others may have corrupted their addresses by importing
Contacts or using Contacts created in an earlier version. There is no way to
guess what makes your installation different from everyone else's without
more information.
If you are absolutely certain that you are viewing the same Contacts in your
address book that you are in Outlook, try resetting your address book view
by removing it from the profile, restarting Outlook, and adding it back in.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick reply but I don't believe the data is incorrect
unless
I'm overlooking something (which is very possible). If you click on the
contact in the contact folder it brings up the data entry window. The
emails
(email, email 2,..) are entered separately from pull down menus and the
two
emails show address and display name correctly. Also any view in the
contacts window also shows correctly. It's only when you look at the
entries
from the address book that you see incorrect labeling. Its is possible
that
I am missing a setting somewhere? This problem occurs for all contacts
with
multiple email entries.

If you enter the data correctly it will display correctly. Outlook only
displays what you have placed in those fields.
--
Russ Valentine
[MVP-Outlook]

I have contacts in the contact folder with multiple email addresses (ie,
email and email2) and each email address has a different display name
(eg,
home, work). The "To" display when selected in a new message shows two
emails entries for the contact (home and work) but both entries have
the
same
email address (the one listed for "email"). Is there a way for the
email2
address to be displayed correctly? Thanks for any help.

 

[onehas]

It looks like removing and adding did the trick. Thanks again

I can't reproduce it nor have I seen it reported. So there is more to your
story. The address book view will show three things for every electronic
address in your Contacts Folder: Name, the Email Display As Field, and the
actual email address. If yours does not, then you'll need to figure out what
is wrong with your address book view. Many people are displaying a different
Contacts Folder in their address book view than the one they are actually
using in Outlook. Others may have corrupted their addresses by importing
Contacts or using Contacts created in an earlier version. There is no way to
guess what makes your installation different from everyone else's without
more information.
If you are absolutely certain that you are viewing the same Contacts in your
address book that you are in Outlook, try resetting your address book view
by removing it from the profile, restarting Outlook, and adding it back in.
--
Russ Valentine
[MVP-Outlook]

Thanks for the quick reply but I don't believe the data is incorrect
unless
I'm overlooking something (which is very possible). If you click on the
contact in the contact folder it brings up the data entry window. The
emails
(email, email 2,..) are entered separately from pull down menus and the
two
emails show address and display name correctly. Also any view in the
contacts window also shows correctly. It's only when you look at the
entries
from the address book that you see incorrect labeling. Its is possible
that
I am missing a setting somewhere? This problem occurs for all contacts
with
multiple email entries.

If you enter the data correctly it will display correctly. Outlook only
displays what you have placed in those fields.
--
Russ Valentine
[MVP-Outlook]
I have contacts in the contact folder with multiple email addresses (ie,
email and email2) and each email address has a different display name
(eg,
home, work). The "To" display when selected in a new message shows two
emails entries for the contact (home and work) but both entries have
the
same
email address (the one listed for "email"). Is there a way for the
email2
address to be displayed correctly? Thanks for any help.