Destination Host Unreachable - on Tracert and Ping


G

Guest

I have two machines(PC & Laptop) behind a shared router. Both running XP Pro
and has no problems going about web browsing. The PC was installed with World
of Warcraft(WoW) a couple of days ago and I cannot manage to get myself
logged in to the game servers.

A quick check with Tracert and Ping to " us.logon.worldofwarcraft.com "
gives these results which leaves me helpless:
--------------------------------------------------------------------------------
PC:

Tracing route to us.logon.worldofwarcraft.com [12.129.232.112]
over a maximum of 30 hops:

1 Destination host unreachable.

Trace complete.

C:\>ping us.logon.worldofwarcraft.com

Pinging us.logon.worldofwarcraft.com [12.129.232.112] with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 12.129.232.112:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

--------------------------------------------------------------------------------
Laptop:
Tracing route to us.logon.worldofwarcraft.com [12.129.232.112]
over a maximum of 30 hops:

1 8 ms 2 ms 2 ms . [192.168.2.1]
2 11 ms 12 ms 10 ms 10.17.0.1
3 17 ms 9 ms 11 ms 172.20.17.65
4 21 ms 10 ms 12 ms 172.26.17.1
5 17 ms 11 ms 11 ms 172.20.8.129
6 20 ms 13 ms 17 ms 203.116.5.97
*truncated*

C:\>ping us.logon.worldofwarcraft.com

Pinging us.logon.worldofwarcraft.com [12.129.232.112] with 32 bytes of data:

Request timed out. * I suppose this is normal*
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 12.129.232.112:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
--------------------------------------------------------------------------------

I don't know, but I think it has something to do with my TCP/IP, which in
XP, they cannot be uninstalled and reinstalled. I've tried the 'netsh' to
reset the stack, but it did no good. I did an uninstall on the NIC on the PC
and reinstallation of drivers, and that didn't help either.

Could any kind soul help me out here?
 
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G

Guest

I forgot to add that this issue is probably not router related as I've tried
hooking up the PC directly to the modem, bypassing the router altogether. The
same error gives.
 
S

Steve Winograd [MVP]

I have two machines(PC & Laptop) behind a shared router. Both running XP Pro
and has no problems going about web browsing. The PC was installed with World
of Warcraft(WoW) a couple of days ago and I cannot manage to get myself
logged in to the game servers.

A quick check with Tracert and Ping to " us.logon.worldofwarcraft.com "
gives these results which leaves me helpless:
--------------------------------------------------------------------------------
PC:

Tracing route to us.logon.worldofwarcraft.com [12.129.232.112]
over a maximum of 30 hops:

1 Destination host unreachable.

Trace complete.

C:\>ping us.logon.worldofwarcraft.com

Pinging us.logon.worldofwarcraft.com [12.129.232.112] with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 12.129.232.112:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

--------------------------------------------------------------------------------
Laptop:
Tracing route to us.logon.worldofwarcraft.com [12.129.232.112]
over a maximum of 30 hops:

1 8 ms 2 ms 2 ms . [192.168.2.1]
2 11 ms 12 ms 10 ms 10.17.0.1
3 17 ms 9 ms 11 ms 172.20.17.65
4 21 ms 10 ms 12 ms 172.26.17.1
5 17 ms 11 ms 11 ms 172.20.8.129
6 20 ms 13 ms 17 ms 203.116.5.97
*truncated*

C:\>ping us.logon.worldofwarcraft.com

Pinging us.logon.worldofwarcraft.com [12.129.232.112] with 32 bytes of data:

Request timed out. * I suppose this is normal*
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 12.129.232.112:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
--------------------------------------------------------------------------------

I don't know, but I think it has something to do with my TCP/IP, which in
XP, they cannot be uninstalled and reinstalled. I've tried the 'netsh' to
reset the stack, but it did no good. I did an uninstall on the NIC on the PC
and reinstallation of drivers, and that didn't help either.

Could any kind soul help me out here?

"Destination host unreachable" means that TCP/IP can't find a route to
the destination IP address. The most likely reason is that the
default gateway is undefined or incorrectly defined for the network
connection. What does "route print" show for the default gateway?

What "netsh" command did you use? XP SP2 has a new one that solves
many problems:

netsh winsock reset catalog
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
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G

Guest

Thanks Steve for rendering assistance when needed.

After these couple of days troubleshooting, I overlooked that Peer Guardian
was sitting on the system tray doing blocks to WoW and Blizzaed servers,
acting like a firewall.

Once again, thanks for helping out :)
 

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