A
Ako
Unlike a recent thread here, I am very much in need of getting the Syn
Center to work and despite a considerable investment of time and energy, all
have come to naught.
Before my new Dell XPS 410 arrived earlier this week, I searched the web for
how to continue to syn my 410 at home and my XPS 6xx at the office. I found
out what to do.
The start was rough. It would not work. Then I had to do a hard stop of the
pc, waited a minute, restarted and suddenly I could syn with my phone
(Cingular 3125). And I had no trouble the next morning at the office.
Well ... my dancing in the streets was premature. The initial syn was the
ONLY time that it has worked.
After that success, I turned my attention to loading all the software on the
new pc. I have most everything going but still some problems with the Vista
version of Paperport Pro 11 that has been turned over to the vendor's
research team for a solution. In the meantime, the pre-Vista version of
Paperport Pro 11 is working.
Thinking some of these programs corrupted the syn center files, I
uninstalled the syn Vista 32 bit software, did a cold reboot and reinstalled
the software according to online instructions (like with device connected).
I have disabled my firewall and anti-virus programs (NIS 2007).
On occasion the Vista window will show the device (Cingular 3125, a
'smartphone') is connected and reports that the syn has failed. But soon the
little green flashing bar changes to red and reports the syn failed.
Underneath is a note about "1 error". I click on the hyperlink and it goes
nowhere. I have go through all aspects of the Syn Center software and no
found any place to change a connection setting so I don't know if that would
make a difference.
When I called Ms this morning about my problem, then said I could pay $59 to
get help. I said that was unfair since their driver was deficient and they
have had a long history of problems with this new syn software. Then they
said call Dell. And I said I did call Dell about another question and
brought this up. Even though they are not supposed to work on this kind of
software the tech took about 30 minutes trying to help me solve it. Then Ms
said to try self help and I replied I have gone all through the MS web, the
laughable troubleshooting 'guide' for the Syn Center, and posted messages in
now four or more different forums.
So what's the verdict? Do I have to wait for the next version of this
software or is there a known solution? I have Outlook 2007 on both my Vista
pc (where I use the phone's cable) and Xp Pro pc with no problems with the
Xp syn (which uses bluetooth).
Thanks in advance.
Center to work and despite a considerable investment of time and energy, all
have come to naught.
Before my new Dell XPS 410 arrived earlier this week, I searched the web for
how to continue to syn my 410 at home and my XPS 6xx at the office. I found
out what to do.
The start was rough. It would not work. Then I had to do a hard stop of the
pc, waited a minute, restarted and suddenly I could syn with my phone
(Cingular 3125). And I had no trouble the next morning at the office.
Well ... my dancing in the streets was premature. The initial syn was the
ONLY time that it has worked.
After that success, I turned my attention to loading all the software on the
new pc. I have most everything going but still some problems with the Vista
version of Paperport Pro 11 that has been turned over to the vendor's
research team for a solution. In the meantime, the pre-Vista version of
Paperport Pro 11 is working.
Thinking some of these programs corrupted the syn center files, I
uninstalled the syn Vista 32 bit software, did a cold reboot and reinstalled
the software according to online instructions (like with device connected).
I have disabled my firewall and anti-virus programs (NIS 2007).
On occasion the Vista window will show the device (Cingular 3125, a
'smartphone') is connected and reports that the syn has failed. But soon the
little green flashing bar changes to red and reports the syn failed.
Underneath is a note about "1 error". I click on the hyperlink and it goes
nowhere. I have go through all aspects of the Syn Center software and no
found any place to change a connection setting so I don't know if that would
make a difference.
When I called Ms this morning about my problem, then said I could pay $59 to
get help. I said that was unfair since their driver was deficient and they
have had a long history of problems with this new syn software. Then they
said call Dell. And I said I did call Dell about another question and
brought this up. Even though they are not supposed to work on this kind of
software the tech took about 30 minutes trying to help me solve it. Then Ms
said to try self help and I replied I have gone all through the MS web, the
laughable troubleshooting 'guide' for the Syn Center, and posted messages in
now four or more different forums.
So what's the verdict? Do I have to wait for the next version of this
software or is there a known solution? I have Outlook 2007 on both my Vista
pc (where I use the phone's cable) and Xp Pro pc with no problems with the
Xp syn (which uses bluetooth).
Thanks in advance.
